Reviews
Always looking out for me and making sure I get my discounts but am covered well.
Mr. Duran has maintained regular email contact, checking in to see if we need anything. We got a good rate on our combined auto and home insurance
The staff here is amazing!!! Lindsey is always super friendly and knowledgeable when it comes to all my service questions! Laura is a wonderful manager and always strives to give out the best service. Best Agency in town!
Hey William! It's insurance renewal time and I have questions about my policy. You didn't respond to my first email, let me send you another- to the general office e-mail this time. Hmmm- you're still ignoring me- I think I better shop around. Safeco is $100 cheaper so guess what- I'm cancelling my renewal with you, but because of your slackness you did save me money! Oh yes- one another thing- I'm looking at the 5 star reviews here and I recognize one of the names- an employee. Did you not learn Ethics 101?
I have been with Allstate insurance since 1975 first when I lived in Northbrook. Illinois which is the home headquarters of Allstate. The company has great customer service and I have never had any issues with any claims. The company has always been quick to respond to the claims and taken care of them in a timely manner. I highly recommend Allstate as a Insurance company for your Car insurance and home insurance as well as life insurance.?
I love this company William duran is very understandable helpful and kind I wouldn't change companies if my bill went up they help me alot and give courtesy alert reminders
Will and his staff always provide the most professional customer service whenever I need assistance or have any questions. Lis is a great employee who constantly strives to keep her customers happy!
I am inordinately impressed with the knowledge, efficiency, professionalism, and responsiveness of Weston Prince of the William Duran Agency. His dedication, patience, and level of service is a high mark other should aspire to achieve.
I am extremely satisfied whit the service of Allstate Laura A .Perez she did a excellent job resolve my problem fast and always whit a very good attitude. Thank you so much
Jen is amazing! She helped explain everything so well and broke it all down for me. All the staff is awesome, definitely recommend this place