Reviews
I've been coming here for over two years. Amazing service. Recently I had major hand surgery and was really nervous about getting my first manicure. I explained everything to the manager and she said she would get me the best person for my nails. Lucy was amazing. I have very little range of motion with my left pinky and she was very patient. I love the design. I'll be back to see Lucy in two weeks. Thank you.
Really nice ambiance and staff. Just something about my nails…they don’t last. Feel a little rushed and hurry hurry when I come, but they are kind. Grant it , it’s gel nail polish, but it’s two days later after wearing gloves to save them. They were kind to fix. Must be less than five days for them to repair. Ion know…lots of thing different after pandemic gotta get my own light and polish I guess
My first two experiences with Kim were amazing. She took her time and my nails lasted 3 weeks or more. Kim went on maternity leave and I asked for a recommendation for someone that would be as good. Jackie mgr made my appt with Kelly. Kelly did my nails on a Friday and by Saturday my nails were snagging on clothes, my polish was chipping and my nails just looked like I had on Lee Press On nails. I get basic square nails, nothing fancy. Kelly didn’t even take the time to shape my nails. They were wide and the edges were jagged and the polish looked thick and just like she plopped it on and didn’t bother applying it evenly or even caring if the gel polish dried properly. I spoke with Jackie mgr and Nicky and was advised to return and it would be fixed. I returned on Monday and Steven did fix the polish on my nails. He did a good job but by Tuesday the corners of my nails were shipping AGAIN. I live a distance from the shop and work a challenging job M-F and thus had no desire to return to have my nails done for a third time in one week. I called and spoke with jackie and was offered a mere $10 off of my next service. Let me add that I bring my daughter to the shop with me faithfully every two weeks and spend over $200 each time. $10 is insulting! Kelly then lied to Jackie and said that she had recommended that I soak off when I was there the first time on Friday. That was a complete lie and I was even more insulted that she would do that after I had been back there twice. So now you come up with such? I will not be back and that’s too bad because I really liked Kim and the ambiance, but poor performance turning into bad customer service and to add insult to injury, that turns until a lie??? Spend your time and money wisely. Below is a pic taken on Wednesday morning after my second visit on Monday . Don’t visit this nail shop.
I’ve had some good experiences here but when I’ve had bad experiences they’ve really been awful. Last time I came in to see my preferred person for a gel pedicure, I was told I couldn’t make an appointment but she was taking walk ins. I drove over & got there about 20 minutes later, & she had already gone for the day!? I had just called! Since I was already there, I let someone else do my pedicure and she seemed rushed, which worried me. Then very next day, the gel started peeling…. Not just peeling up on the edges, I had three toes peeled completely up. I normally get anywhere from 2 to 3+ weeks out of a gel pedicure, it definitely should not start peeling right away! I went back in on Sunday to have it touched up, and they said it would be $25 for a gel polish change…. I just paid $50 for this pedicure less than 48 hours ago. I have been coming here a long time and was really disappointed with the customer service and the pedicure, I also caught major attitude from the girl at the front desk basically saying “not out problem”. Shows that they don’t value their customers at all, which is surprising because there’s so many nail salons in Atlanta to choose from! I’ll be looking for a new nail salon, this is just ridiculous…
Great job every single time! I see Kim for my nails SNS and Jessica for my toes. I get everything from short natural nails to long with designs. I moved 30 mins away and still come here every 2 weeks faithfully! Update: I recently saw Amy for my nails and she did a fantastic job as well.
I have been going to this nail salon since 2018. Over the years nail techs come and go but when it comes to manicures/nails I’ve always had a great experience. Everyone is very kind and have reasonable prices.Services: Synthetic nail removal
I just received the worst manicure I have ever had. The technician was so rough with my hands I had to tell her three times that she was being rough and if she could please take it easy. She was so concerned with getting off work she did a rush job on my hands she barely massaged them. She rubbed oil on my hands and massage them while they were still gritty from the acrylic. Worst experience ever, won’t be backService: Manicure
I have gone here for years, and now I am done for good!!!!! They do shoddy work and overcharge! I have had many pedicures here because it is close and convenient, but they do the bare minimum. They don’t sand the feet well, or rub and/or massage even though I paid extra for it. What happened with that up charge? I paid for a scrub with a scent last time that I never received. Less than one week after getting a mani/pedi I went back for a gel manicure. I made an appointment, but still waited almost 20 minutes, even though people were walking in after me. My nails were so rushed. I didn’t ask for a full manicure since I had just been there. I just needed the nails. The employee acted as if she could not wait to get rid of me. She got up multiple times during my session, and barely spoke to me. She did a very messy job with the paint, and kept reapplying even when it was obvious that the gel polish had not dried in the 60 seconds that the timer expects. Less than 4 days later, my $30 plus tip gel paint job just nails, and no mani is peeling off like crazy! Even the nails that are not peeling have lost their luster. They are no longer shiny and smooth. My cuticles are covered in gel polish. The lady kept scraping it off with her own nails, but she did not use a remover. I even complained at one point and she was very nice, but brushed it off as if it was normal. My anniversary is this weekend, and I expected to have nice nails for the photos. Now I will have to pay someone else to fix their hack job. After years of coming here for convenience, I am done. Don’t waste your time or money at Allure.
I have come here for years to get various services. The lady that serviced me was kind however she wanted to file down one coat after applying it very sloppily. I asked her if she could fix it and she did try to however the resolution for applying another coat then a top coat after 2 coats off gel polish is not acceptable. She was rushing my nails which shouldn’t have been rushed. Upon further checking she left some of my previous color underneath a few of my nails and I asked if that could also be fixed. During this time I was told that it would be and it wasn’t. I came here to feel relaxed and get a pedicure. It is unfortunate. A lot of time when removing gel they don’t allow it to properly soak anymore and want to rush by filing. I had already asked her to soak my nails several times and she preceded to continue filing them. I didn’t want my nails to get too then from all the filing and excessive drilling. It is highly unlikely that I won’t return.Service: Pedicure