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Reviews, get directions and contact details for Alpha Canvas & Awning

Alpha Canvas & Awning
Address: 411 E 13th St , Charlotte 28206, NC, US
Phone: (704) 333-1581
State: NC
City: Charlotte
Zip Code: 28206


opening hours

Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00

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Reviews
The folks at Alpha Canvas are wonderful. Their price was fair, and their communication and quality of work are excellent. They went above and beyond at every step. As an example, I had my fabric delivered to their office in Charlotte. The driver was stuck traffic and running late. One employee stuck around after hours to receive the delivery. I highly recommend this company and will absolutely use them again in the future.
They do awesome work. Awnings, shade sails and Cafe curtains all look awesome.
Alpha installed our new awning and it looks amazing. Their communication was excellent throughout the process. They not only met their time commitment they beat it! Installation crew was on time, personable and professional. I highly recommend!
Alpha Canvas & Awning installed an attractive and sturdy large awning at the main entrance of our rink. Every stage of the project was a good experience: inquiry, sales call, design and quote, scheduling, installation and follow up for a couple small adjustments required after installation. The price was reasonable in light of the quality of the final product and professional service from end to end of the project.
Alpha Canvas is one of our preferred vendors across multiple locations. Their team is responsive, fair, friendly and professional to work with. The finished product always looks amazing and they take great pride in their work. Lead time sometimes get pushed out, keep this in mind as you plan your projects or repairs.
I work for a landscaping company and approached Alpha with an issue on our truck canvas leaf collection systems. We both knew it would be a process of trial and error until we had the right design, but they tackled the project head on and have been a pleasure to work with. Their prompt attention and customer service is why we will likely continue to bring them business year after year.
Alpha Canvas & Awning has been around for 30 years, and their years of experience show in the work they do at every level. High-quality and expert precision is what can be expected from them. It was incredible working with them, and we hope to do more work with them in the future!
We loved working with Alpha Canvas & Awning! They are professional and highly-respected in their industry with more than 30 years of experience. We definitely hope to do more work with them in the future!
My awning began falling apart before the 5 year mark. We were happy with our first Alpha awning that we purchased in 1998, but our latest Alpha awning installed in 2013 has a seam coming apart 4-foot-long and growing and water now leaks through, even though the fabric is still in very good condition. We contacted the company right away and sent detailed photos. The new manager was unconcerned, actually saying “you should be glad that it lasted that long.” He stated that he would try to repair it if we PREPAID the $418 estimate but also made it clear that they are NOT making any guarantees on how it will FIT or LOOK afterward or whether it will CONTINUE to LEAK. We asked for at least a discount, which was shouted down with a “no!” We asked to speak with the family that owns the company; we were told they are not involved in the day to day operations any longer leaving us with this manager as the only point of contact. During the last conversation we had with him he demanded we decide immediately whether to accept his proposal; when we wanted more time to discuss he then angrily stated he would not be repairing it and abruptly hung up. We were never rude to him; we only asked him to stand behind their work and do something more to make it right. We would really appreciate if someone from the company would reach out to help restore our awning as well as our confidence in this company.
Severe weather caused damage to a race awning. On a Saturday, consulted by text with Dave. Arranged to drop awning at the shop Mon morning and the repair was completed the same day. Great communication, terrific service, exceptional repair work, and reasonably priced for a rush-job. Thanks
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