Reviews
Mr. Blohm and American Family Day made our company picnic a huge success. All of the staff were above and beyond helpful, friendly, warm and cordial. They made the event not only pleasurable and enjoyable but totally carefree. Many thanks to you and your staff for a wonderful fun-filled day.
5
7 years ago (04-06-2018)
What a wonderful time we had on Saturday 9/9/17 at our picnic! The managers took care of absolutely everything!!! The booths and games were a lot of fun for our young people. The food was high quality and expertly prepared. The kids and adults loved the treats! We even enjoyed the volunteers that came out to help. It was a perfect event. I have received so many compliments from our employees and family that this picnic was the best we’ve ever had!
5
8 years ago (11-09-2017)
The owner, Bill called me a liar after I told him I called his business repeatedly during business hours to request more equipment for an upcoming birthday party. I wanted to rent more equipment, which in turn will give him more money and he insulted me. After not getting an answer each day I called, I requested a refund of my deposit. Very aggressively, he yelled at me telling me I was told there were no refunds. I was not told that and I spoke with a young woman, who never mentioned that. I'm appalled he called me a LIAR because his business doesn't answer calls. I have proof on my call log that I called multiple times. I Will NEVER rent ANYTHING from this company and I'll tell everyone I know not to rent ANYTHING from this company. I've never felt so offended and upset in all my life. I Will dispute this with my credit card provider and get my deposit back.I hope your business is complete failure and never flourishes!
1
8 years ago (22-08-2017)
I rented from American Family Day for the first time in Sept 2016. I rented a dunk tank and a bouncy house for my church. The items were in great condition and the price reasonable when you pick up and drop off yourself. I wish I could give 10 stars to the staff! Those guys are awesome! It was Friday afternoon, we were running very late to pick up the items due to rush hour and someone bailing out on us last minute. It was going to be long holiday (Labor Day) weekend so there was no other chance to get the items and the event was the next day. The staff a girl and guy stayed overtime just to let us get the items. It would have destroyed the event had we not gotten the dunk tank and bounce house.
When we got there we thought they were just going to dump the stuff in our truck and take off, but they took the time to properly demonstrate how to set up, use, and break down both tje dunk tank and the bounce house. I know it was part of their job, but at least they hid their probable frustrstion with having to stay late on a Friday night and smiled through it all!
I am forever grateful! Great rentals and greater customer service! We'll be using them again in July.
5
8 years ago (19-05-2017)
The people are amazing they answer the phone even when they are closed! They are very helpful and make sure you have everything you need to make your party great!!
5
8 years ago (09-08-2017)
