I would like to be very clear and precise about my experience with American Lipo Center here with the Atlanta office. The Nurse and Doctor was very professional, nice and very honest about what they can do for me. I really felt comfortable and was eager to work with them. However, the sales woman KARA that doesn't physically work out of this office is extremely rude and have no respect for others that are spending their money for a service that her company is providing. KARA has the worst customer service I've ever encountered. She speaks with no respect and truthfully acts as though she has no work ethic training. KARA called me 3 1/2 weeks before my surgery requesting final payment. I told her I couldn't pay at that moment, without giving the opportunity to explain that I was boarding flight to go out of town and I could handle it when I returned on Monday, she became extremely rude and volunteered to cancel my appointment after I asked her several times not to cancel my appointment. She was so rude and she even hung up the phone in my face. Now the cancellation policy is 10 days before the surgery and I get a full refund, KARA stated that I will NOT get a refund, but I will be refunded. KARA is HORRIBLE!!! Because of this one person, I would not recommend anyone to do business with American Lipo Centers. However, if you can handle business with only the nurse and doctor at this location, I highly recommend these two because they are great people. I can't believe someone would allow someone so rude to work for them. During my Pre Op visit, I met two women that was there for a refund because of how rude KARA was to them. These women would rather spend more money for quality service than to deal with a company that allows someone like KARA to work for them. This type of behavior is unacceptable when providing a service. Whomever is responsible for hiring her, job should be under review as well. This is by far the worst service I've ever received.
My experience was great. Not only did my stomach go down but I lost a lot of weight.