American Sleep Medicine

I’ve had a pretty poor experiences with this company. They were bad enough that I have moved onto a completely new sleep doctor after investing time with them. I’ve had three appointments scheduled and three fell through. The first was due to insurance not being approved, “yet.” I contacted my insurance and they advised there was no request. The second was due to failed equipment. I arrived and I was sent home after they fiddled with antiquated equipment for hours. The third was due to an improperly scheduled appointment. I scheduled it for Tuesday at 8:15, but they scheduled me for Monday at 8:30. I was working with this place for almost two months and didn’t make much progress. I was hopeful to get this done quickly, before my child was born, so that I could be fully present for my wife and child. This unfortunately became a big set back. I’m willing to bet that I would’ve finally received the care I was looking for, but I do not have time to continue being delayed by mismanagement. The accommodations aren’t particularly nice, but they seemed to be clean enough. The employees were generally kind and welcoming. The equipment was very apparently old and partially comprised of a multiple broken cameras and a vtech baby monitor. If you’re seeking care I would recommend researching other options. The communication wasn't great. The clinic was not great with communication without being prompted, or providing the care in a timely manner. If you’re signing up for a clinical I recommend researching other clinics. I was helped by a girl, on my second appointment, who was actively on her clinical. She seemed a bit dazed and confused, but not because of lack of care or effort. I appeared to be the first patient she dealt with, but the training she was receiving did not feel organized. The sleep tech himself seemed a bit under prepared and the second appointment fell through as a result. By the end of the night all of us were quite frustrated, but I cannot blame them. This entire ordeal feels like the result of mismanagement. I hope that the student can get a better experience somewhere else. Perhaps somewhere with a proper PA system, a working “head box,” and a cc system that is properly run.