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Reviews, get directions and contact details for AnA Tire & Automotive

AnA Tire & Automotive
"Your One Stop Shop in Houston, TX! Maintenance, Repairs, Tires!"
Address: 3556 Old Spanish Trl , Houston 77021, TX, US
Phone: (713) 741-4555
State: TX
City: Houston
Zip Code: 77021


opening hours

Monday: 07:30-18:00
Tuesday: 07:30-18:00
Wednesday: 07:30-18:00
Thursday: 07:30-18:00
Friday: 07:30-18:00
Saturday: 08:00-16:00


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Reviews
I wish I could give these guys no stars! I came in for replacement of tire studs and lugs on one tire, instead they decided of their own fruition to check and charge me for an alignment check. The mechanics removed a spring connecting my struts and tire axle and then drove the car out to me clearly hearing the popping noise it was making and didn’t care I presume because I opted not to get the imaginary problem fixed. They checked something I didn’t ask for, didn’t put it back together and charged me. If I overlooked that, my suspension would have been destroyed. What’s worse, Rachel the front desk clerk immediately starts telling me my cars been like that, I wonder what they were trying to pull off here… because she wasn’t even back there working on the car but purports to know exactly what was going on lol. she is very passive aggressive and rude! Gladly the head mechanic handled the situation with respect and class one of the very few bright spots there. I won’t be back and it’s sad because we’ve done a lot of business together Ive spent a lot of money here to be treated like this, what a joke. This was outrageous and the last straw, good riddance. Do with this info what you will.Service: General repairs & maintenance
Lucky to find them! They explained in detail the issues with my friends car and broke down the urgency of each issue with reasonable pricing. Over all amazing work and customer service.
This is my go to shop for my Chevrolet Cruze. They communicated very well, the customer service was great and the price was fair. I highly recommend this shop for all your vehicle repair needs
Bad customer service. STAY AWAY! Update: Since owner said that they have no record. I was there August 25th for car daignosis. They tried to charge me $99 for absolutely nothing. When I asked him what is this $99 for, the owner was very discriminatory and very rude. He asked me where I am from and where I live and tried to threaten me. absolutely rude and dont recommend for any one.
It's difficult finding a mechanic you can trust, and I was lucky to find Ana Tire & Automotive. They changed out my clutch and threw in a bunch of extra maintenance at no cost. Shout out to Rachel, who worked with me to get my keys back even after the shop closed for the day.
Told me I needed my ball joints replaced trued charging me $1000 went to 5 other car shops they all told me nothing was wrong with my ball joints… the lady on the right side of the desk was all in my phone conversation telling me “you’re acting like trying to get over on you” which I never implied but if she wasn’t being so nosy she wouldn’t have gotten talked to the way she did.
AnA Tire & Automotive always takes care of me when I come to get my vehicle serviced. Very friendly atmosphere and very reasonably priced!
I will NEVER go here again. Unfortunately after years of taking multiple vehicles here, I went in for a simple diagnosis of a check engine light. I was quoted some fairly high prices for flushes and thermostat replacement totaling just over $1200.00. I also made sure they were aware that I was leaving to drive to Los Angeles for work the following day. 2 days later, my heater wasn't working while driving through snow and ice in 27º which was miserable for myself and my dogs. 3 days later I reached the desert, my engine overheated in the middle of nowhere without cell service. I had the worst time trying to get myself, my belongings, my car, and my TWO DOGS to LA safe and alive only to endure the burden of further mechanical work. Now I was told the thermostat they just replaced and repaired was installed incorrectly at AnA resulting in leaks and further damage to my engine so I have an ADDITIONAL bill over $1000 with more out of pocket expenses that are NOT covered by the warranty they provided. This is beyond unacceptable. I feel horribly taken advantage, was left incredibly endangered by their careless work, and this could not have come at a worse time for me financially. I don't just have thousands of dollars lying around.. Such a shame, I used to trust this place, but clearly something has really gone down hill and they don't care to do good work at a fair cost any longer.Service: Oil change
This was my very first experience on taking a vehicle to a repair shop. And I've owned many vehicles. The staff their were awesome. I am very pleased with the service. I will definitely be going back for future work.
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