Arlington Center For Dentistry

I had the absolute worst experience at this dental center, and I cannot recommend them to anyone. Over the course of 5 visits, I was repeatedly overcharged, totaling an outrageous $650. Despite having valid insurance coverage, they insisted on charging me the full amount for every visit, completely ignoring what my insurance was supposed to cover. To make matters worse, my insurance company sent 5 separate letters directly to the dental office. These weren’t just vague notices but detailed calculations outlining exactly how much the insurance should have covered. Yet, the office blatantly ignored them. On my final visit, I even went the extra mile by calling my insurance agent while at the clinic to go over the numbers with them in real time. The agent provided clear calculations, but the staff continued to charge me the full amount. They assured me the issue would be resolved quickly, promising a reimbursement “as soon as possible” and that their so-called “financial department” would call me the following week. That call never happened. Not once. Six months have passed, and despite multiple follow-ups, I’m still waiting for a single update or a shred of accountability. This clinic's handling of finances is beyond unprofessional, it’s outright neglectful and deceptive. If you value transparency and integrity, stay far away. They clearly have no regard for their patients’ time or trust.

Terrible and unprofessional. Dental hygienist was listening to a podcast on earbuds the entire time. Soaked me with water. Didn’t say almost anything about my comfort. And did a very rough job cleaning teeth. I could tell he just did bare minimum. I told dentist and she was like “yeah some do!” Then Sonia at billing was the rudest person I’ve ever met when I asked standard questions. Then coped an attitude and started talking back to me under her breath. Asked for manager and they agreed and Sonia continued to talk back to me. Completely rude and should be fired. Malpractice for sure.

My children have been coming here for years now. Before they were absolutely terrified of the dentist. But the hygienists and our dentist Dr.O did a fantastic job working with them and making them feel comfortable with their appointments. I highly recommend Arlington Center for Dentistry!!

I’ve been coming here for many years and have always had such positive experiences. Dr. Nguyen is knowledgeable, trustworthy, and personable. She is my favorite dentist I’ve ever had. Tammy, one of the dental hygienists is also incredible. She took the time to explain a multitude of topics associated with my dental health and help me with my billing. 5 stars!

Don’t let the 4.2 rating or pretty offices fool you. Be sure to read and heed all the one star reviews here. ACD took our money for a procedure for our son that never happened. They refused to reimburse us claiming they need to get confirmation from the insurance company, which is untrue. They may respond to this posting making some excuse. If they do, I’m happy to share more details including our emails to prove it. Hopefully my review will help others will avoid this practice and save them the money and hassle we’ve been subjected to. July 19 update - They finally paid us, but less than half of what they owed us. Their rationale for short changing is completely false. Extremely frustrating experience. No apparently choice now but small claims court now. Avoid doing business here if you value respect and transparency.

As someone who wore braces for 4 years in my junior years, I was nervous about wearing braces again in my adult years. During my first consultation with Dr. Berman, he made me feel so relieved that he could assist me by explaining the process of correcting my deep bite, even though I have two crowns. I also appreciate his assurance that correcting my deep bite would not pose any issues. Every appointment has been so smooth, and so far I am loving the results; even my husband has noticed a significant change in my teeth. I’m very pleased with Dr. Berman’s service and his orthodontic dental assistants are especially friendly and helpful. I greatly appreciate that at every appointment, Dr. Berman discusses the next phase and ensures that I’m comfortable after each adjustment. I’m so happy he’s my orthodontist; he's incredibly professional, kind, caring, and always brings a great attitude. I would absolutely recommend him to my loved ones.

Avoid this business at all costs. They are scammers who will recommend completely unnecessary procedures. I made a routine appointment here when I was new to the area. I have never had significant dental issues so I was surprised when Dr. Kim diagnosed me with SIX cavities, for which I was quoted over $1900 for fillings. I was surprised by both the diagnoses and price tag so I sought a second opinion. ACD charged me $25 just to send my X-rays to the other office. When the other dentist looked at the X-rays and performed a physical exam, he could not find a single cavity. He even took new X-rays to be sure, and did not see anything requiring any dental treatment.

Greatest place for dentist care. All Doctor are very professional and staff too. Specially Sofia has treated us like a family.

Fantastic dentist, I can’t say enough about how comfortable th comfortable they made me from start to finish and the results look great. Selling homes is what I do, so check out their work, that is my new smile, at your closing on a new home.

We love Arlington Center of Dentristy but we love Jenny and the rest of their front desk to their care team! We highly recommend Dr Berman very helpful!