Reviews
I was having a problem with my alarm system on Christmas Eve. I reached out to the repair person on call who happened to be Tony. Tony was amazing to work with. I was very lucky to get someone since most people were off for the holiday. Tony was very friendly and took the time to help me when he could have been enjoying his time off. Way to go Perry for having him on your team.
Atronic has been so great from the signing up to go with their company, thru the installation, and the monitoring. They are too notch in all they do!
Excellent service. Not only great on alarm side but their fairly new home electronics division is very good. Nick really knows his stuff and makes it easy.
The service has been great, but the installation team is why I wanted to leave a review. They were incredibly professional, courteous, and respectful of my home. By far the most comfortable I’ve been with anyone doing work in my home. I also felt that they went out of the way to cover high risk areas adequately - despite the fact it made their job a tad harder. No cutting corners. Highly recommend!
Monitoring service has been excellent. I have been with the company for many years. The maintenance service is okay, but expensive. You are charged for a service call, plus labor and parts. They do not credit the service call charge towards the total cost, like many other companies, if you actually have repairs done.
The associates came on time to fix my concerns with the system. A review of how the system was provided by James. James is very nice and answered all our questions
We’ve worked with Atronic for our home & business for 3+ years & we definitely recommend them. Quick response to service, quality cameras & friendly low pressure staff & very fair pricing! Thanks for the peace of mind !
Well I hear these guys are good. They installed a system at one of my locations but when I tried to contact them for a quote for a new commercial property I bought the salesman seems not interested, weeks went by without a emailed quote. I called the office and tried to find out what the issue was, he said he had my email wrong, but they had my phone number in the system and knew exactly what address I was calling about. So someone did in fact have some contact information, my realtor also gave her business card. He said he would email me a new quote, now it's been a few more weeks and I'm no closer to getting an alarm system installed. I was looking forward to working with Atronic, but I'll have to look elsewhere now.
James and Doug were well organized during our very involved 54 unit inspection. They were very considerate of our elderly residents and we appreciate the thoroughness of their inspection. I highly recommend Atronic Alarms & hope James and Doug know how much we appreciate the first class service!
Customer service has been on point and super responsive. I spoke with Erik one of the last times I needed help and they were very helpful and answered any questions I had. I was pretty clueless and unsure but they were super patient with me.
