Automated Environments

Kevin at Automated Environments did a fantastic job helping me troubleshoot a defective power supply patched to one of my TVs on the Control4 system. The company that did the original Control 4 installation in my new Fulton home, did not offer troubleshooting over the phone, and I would have had to wait for 5 weeks for a service call. These systems can cost between 5-10K, and when you invest that kind of money, you expect timely service when there is a problem. Kevin came through over the phone, and if a service call was necessary, he would have been there in 2 days, not 5 weeks. I went to his shop, picked up the new power supply for $25 and presto, all is good and working. He even had the part in stock, how good is that. If you want a Control4 system, Automated Environments is place to go. What good is the system if you cannot get timely service. A big thank you to Kevin.

I had the best experience I could have imagined yesterday evening when Jason helped me solve a problem at ten o'clock at night. In my experience, this is unheard. I will definitely be using Automated Environments for all of my home control needs. I highly recommend them if you are looking for a great company to automate your home.

I have to start by saying the outdoor audio wasn't first on my mind when we built our new home and by the time it was, money was very tight. I initially thought I should wait but wanted audio that was as good as the views we have from the backyard. We listen to music almost every night and I just want to share that this was probably the best investment we made in the entire outdoor landscape design. The sound is incredible from every position in the yard and we just couldn't be happier.

I recently had a technical assistance call with Automated Environments. The technicians couldn't have been nicer or more patient with me. It's good to know that their customer service doesn't stop at the time of purchase, it continues well beyond! Highly recommend.

We had an extensive audio/video, security, and whole-house control system in our AZ home, but do not live here full-time, so remote access and control of security was as important as full use of our Kaleidescape movie server when here. Plus, we needed to upgrade the older plasma TVs with component inputs to 4K, thinner, lighter, bigger TVs with HDMI inputs, streaming services, and retain full control, security, and remote access with an easier system my wife could use. I know, that's like asking for on/off/channel, yet still wanting music on XM and Pandora, TV on NETFLIX, Hulu and Paramount, and movies on Kaleidescape and Prime. Not so easy! But Jason, Paul, Steve, and Chris made it happen! Everything works great, looks super, and they were responsive like you wouldn't believe! The boss himself went above and beyond to get us up to speed with our new system, and my wife can use it all! I have long-distance security, cameras, environment control, and have a system that won't require 4 pages of laminated instructions for our kids and guests! AE did a great job and I can't recommend them enough. Kudos!! Richard T

We were having issues with our Control 4 whole home system. Finding a company that could get out quickly was a challenging task. Kevin came out immediately - diagnosed the problem and even did a follow up call with me for further questions! He is incredibly knowledgeable and just genuinely a nice person!! A double win! If you need help with tech equipment - give them a call!! They are my new go to!

Service from our previous A/V company had been deteriorating, so when it was time to upgrade our 18 year old audio/visual system we called upon Auomated Environments. They were thorough in their review of wat we wanted to accomplish and listened to our preferences. Installation went smoothly and they happily tackled every unforeseen issue that arose. Our main contact, Jason, as well as our two techs, Alex and Tony, were pleasant to work with, professional, responsive and extremely knowledgeable. They didn't try to sell us equipment that we didn't need, but made use of everything that was in good working order. We are extremely happy with our new TV, indoor/outdoor sound system, security system, video doorbell run by Control4. We highly recommend them.

This company was quick to respond and got a tech out to fix our sound system the next day. The tech Steve did a great job and taught us more about our system than the the original installation company. Will call them in the future.

We've been having issues with our audio system in our business for weeks, and the installing company refused to help remedy the problem, Automated Environments came to our rescue and fixed the problem in mere minutes. Thank you Steve and Jason!

We had a Control4 system installed by another vendor from Scottsdale earlier this year and when we experienced a problem with the remote control, after repeated requests for assistance resulted in no response, we contacted Automated Environments, Inc. Their online rep quickly relayed our contact information to Jason the company owner who contacted us within less than a half hour. Within minutes he had us up and running like new. We were extremely pleased with his responsiveness and flawless customer service. We are now recommending Automated Environments to all of our neighbors who have had systems installed by the original vendor so that they too can experience what great customer service is all about.