Reviews
I visited the Wilmington De store and my salesperson was Anna Caulk. Anna provided excellent service. She carefully explained the different types of flooring options and was very knowledgeable. It helped me make the best flooring decision for my needs. She followed through on my estimate scheduling and on my installation scheduling. Everything ran smooth and my husband and I are very pleased with our laminate flooring. Thank you Anna for your professional.
Cherie is my assistant over here and from beginning to the end for my project, She has been very helpful and kind. We really appreciate her help and kindness. Thank you CHERIE! I would recommend this place for my all friends as well. Thank you Stephen at Warehouse to help loading our tiles over weekend. He was the only one working over the weekend at that time. We also appreciate his help and kindness. Avalon has a wonderful stuff!
I purchased Hunter Douglas draperies for 3 bedrooms from Avalon Flooring. Shuk Sen provided expert design assistance, helping with color and trim selection. I am very happy with the final product - the drapery quality is excellent.
Great group of people to work with! From the front desk to the warehouse everyone is always friendly and willing to help. As a contractor it’s important to have sales rep that is willing to give each project, the customer, and myself the attention required to ensure each job goes smoothly. Rob has been this resource for me for years. Every time a customer leaves the showroom after working with Rob they always have something nice to say. They are impressed with his thorough industry knowledge and efficiency. I look forward to working with Rob and Avalon on many more projects!
My bathroom contractor sent me to Avalon to pick out tile for my bathroom remodel. He told me to ask for Justin to help me out. Justin was very helpful in showing me what I was looking for an answering all of my questions. He had great suggestions and even contacted my contractor for more details about what I needed. It was such a great and seamless experience that I went back a second time when I was having an additional bathroom remodel. I would highly recommend to anyone in need of the selection that Avalon has to offer.
Our backsplash installation couldn’t have gone better! Galena and Peter tore out the old tiles, replaced the drywall, and installed the new tiles in one day. We were amazed! They were so helpful with the placement of the tiles over the stove. We love the work they did. All of Avalon Flooring staff were wonderful. From beginning to end, we were pleased and very satisfied!
Highly recommend Avalon Flooring! As a project manager for a local residential remodeling company we rely on Avalon for the great service to our clients’ projects. We send clients here exclusively for the quality selections available at the showroom. Rob Hudson is without fail attentive & he provides outstanding guidance on every project we bring to Avalon. From Rob & staff in the Showroom to the Warehouse crew of Linc, Keith & Jermaine all are attentive & super helpful when we show up for pickup. Thank you…you guys are the best!!
I visit Avalon Flooring often with picking up material for our design/build company. Everyone at the front desk is always so accommodating and helpful. They are quick to answer any questions and help resolve any issues. Jermaine in the pickup area is THE BEST!!! He is always brightening my day and going above and beyond to get the material and bring personality and fun while doing it. Thanks for being a great team!!
Highly recommend Avalon Flooring! Upon entering the showroom, my husband and I were amazed at the product selection and friendly customer service. We worked with Rob Hudson and couldn’t be happier. Rob was patient and very knowledgeable. He took the time to listen, understood our vision, and guided us to the perfect tile within budget. We never felt pressured or rushed. Among the selection, customer service and price, when we do our next project, Avalon is the ONLY place we’ll go.
Justin is probably one of the best salesman I’ve worked with. He’s patient, considerate, and quite knowledgeable. He was able to answer all of my questions, and he understood that budget was a concern. He talked through all of the products with me, and, as a result, I know my new bathroom will look spectacular. Thank you, Justin, for all the time you spent with me and your great service.