Reviews
I got my hair done here a while ago, but I never wrote a review about how terrible my experience was. I went in for a cut and to add highlights/lowlights and left with the worst hair I’ve ever gotten done (and am still paying for). I had been growing my hair out naturally for about 5 months and had approximately 5 or 6 inches of my natural light brown/dirty blonde hair color grown out that was completely untreated. I was told that my hair color was too dark to be lightened and that I’d have to dye my head one color and just stay dark, which was far from the case when I had my hair done at another salon 5 months prior (which had no problem putting blonde highlights in my dark and treated hair). I left with a cut and chunks of unblended orange/coppery blonde mixed with black in my natural regrowth and in the previously treated hair. After complaining, I was given the opportunity to have another stylist fix my hair- who then just bleached my entire head orange and did so much damage that my hair started to completely break off in some sections and is still partly damaged. As a customer who is paying roughly $200, I expect to be getting what I’m paying for. Thankfully another salon in town was able to fix my hair color after they ruined it and it was exactly what I wanted in the first place. So safe to say I wouldn’t recommend this place to anyone ever, I’m not sure I’ve heard one good thing about this place in my 3 years of living here. Sorry excuse for a salon.
1
7 years ago (11-05-2018)
I have always gotten my hair done through Aveda salons, of which I have been going to in Minneapolis for almost 8 years. If I did not like something about a cut or color they were always willing to touch anything up in anyway possible-without an extra charge.
However, I was thoroughly disappointed with this Aveda salon. When I first went in I knew what I wanted, through several pictures, and showed my stylist. I was told that a balayage style would be the best, and I agreed because I have had balayages before. Then she told me, after she made the color, that it was going to be “a little more” than the $75 I was told for a partial foil. I asked how much and she told me it would be $106, due to being a speciality color. I told her that was too much for me, but if I could just have some dark and light pieces added into my hair (in a fluid way) that I would be fine with that. Well, then she came back and said “she would drop the price for me” and we could still do balayage. So I thought, oh that’s nice let’s do that. When my hair was all finished I knew it was not what I was expecting, only seeing light/orangey pieces, but I thought maybe I would just go home and see if I liked it better. After looking at it for a while, I knew I wasn’t happy with the color I received for $175. In my mind, if I pay this price I should get what I am happy with.
So when I called back to just hopefully get a touch up, the lady told me I could get in today. However, then I reciesved a call from I think a manager who told me that “I was told what my color would be”. When in fact, the picture I went in with and what my hair looked like after was NOT what the color should’ve been. After, basically telling me that although I was not happy with my hair I would still have to pay and additional $75 on top of the already $175, I decided to cancel my entire appointment. AGAIN, I have always had good experiences with Aveda but THIS was terrible. Poor customer service to say the least, and felt like they tried to con me to paying more during the hair appt. Will never go or recommend any of my friends here again!
1
7 years ago (11-05-2018)
Stylist was very rude to my friend getting her hair done. Was also rude to me while I was trying to help my friend explain what she wanted done to her hair
1
7 years ago (10-04-2018)
Had a great experience at Avant. Even though it's a salon, I felt welcomed as a man and couldn't help but be pleasantly overwhelmed by the aromas of the location. Staff are very experienced and professional.
5
8 years ago (05-10-2017)
Service was great (I had Rachelle) and helpful with product recommendations and advice. No pressure to purchase additional products, which is very different from other salons I have been to.
4
7 years ago (09-01-2018)
