Avita Pharmacy

Great at filling my orders when I leave them a message. Very friendly and professional. I also know they ACTUALLY do all they can to help people find the means to get their medication which is why I use them and am happy to give them my business. If you have insurance and are thinking to go somewhere closer to you I encourage you to think about the people they help without insurance and do your bit to enable them to keep doing that. We are all in this together.

For 10 years I have used Avita pharmacy 2601 Tulane Ave location for my pharmacy needs and they were at the top of the list when it came to service, satisfaction, friendliness, and productivity. This has not been the case as of the last 1-2 years. In fact, I am astounded at the change. There are still a number of employees from counter service, pharmacy assistant, to pharmacist who are hard-working, polite, and will go out of their way to help, but so help me the ones to the contrary are barely tolerable. They are rude, incompetent, and should not be in their particular profession. I am not basing this review off one incident nor am I the type of person who handles things this way but rather with a more direct approach will will be done also. But I did choose to write this review in lieu of the experience I just suffered moments ago, as it was the final straw and inexcusable. Not only was I argued with, questioned, treated rudely, spoken over, all due to their mistakes which were several in this month alone, causing me to go without 4-6 medications for days so far, but when the pharmacist of all people thought he had hung up the phone I was then lied on and made fun of being laughed at due to his ignorance of the situation. Incorrigible. Unacceptable. After a decade of mutual business I will be transferring all of my prescriptions.

All the staff at Avita are very knowledgeable and friendly people. They also offer free delivery, even to the West Bank. I highly recommend this specialty pharmacy to anyone who has health care needs which are too complicated for your local Walgreens or CVS. They handle prior authorizations with my insurance, they contact my Doctors’ office and make sure they send the proper paperwork to the insurance before my prescription runs out.

My experiences with Avita Drugs have been great! I have had occasion to go into the pharmacy and all of the employees were alert, friendly, and responsive to my needs. I regularily get medications delivered and have been delighted with this system. On the possible one or two times that I did not receive a drug I ordered, the staff responded quickly and approiately to recitfy the problem. I sometimes have need to call and leave messages after hours, before noon on the following day I am getting a call to address my needs. I love Avita Drugs. Thanks for your service.

Most of the time they are the best people to deal with. Only once in 5 years did my scripts get lost, never hot ordered, but only that one time. And they deliver all over metro area!

The staff members at Avita are knowledgable and friendly. Anytime I visit the office, they greet me and provide me with excellent customer service. I recieve my meds by delivery. It is quick and easy. I call in my refills and my meds are delivered to my doorstep within a day or two. Lloyd the head Pharmacist is kind, patient, and always willing to answer any questions you may have. If you are looking for a new pharmacy, I would suggest AVITA!

"For years Avita has been an excellent partner in the care of my HIV positive patients. Their reliability, flexibility and commitment are invaluable."– M.F. Joubert M.D. – IMG, Physicians, LLC Avita's prompt and efficient enrollment and delivery process has resulted in increased patient compliance with medications. I especially appreciate the availability of the staff for discussing patient concerns."– N.E. MSW, LCSW Hammond, LA "Dear Avita Angels: Thank you once again for your diligence, patience, care, and concern. It means a great deal to me to have such a group of caring people dedicated to helping and healing."– R.L.

Professional, courteous, competent, friendly crew! They would benefit from additional staff or/and a bonus.

They never answer the phone, just keep hanging up. Sometimes said please wait and after waiting more than 7 minutes they simply hanging up again.

They are very professional and caring love them