Azteca Bridal

Jenna was my stylist and she was amazing! She was very knowledgeable, listened to the style I was looking for and her feedback was super helpful. She was definitely an expert on this stuff and I'm so glad she was the one who helped me find my dress. I can't thank her enough! Out of the 3 other places I went to I love how this place has all sorts of dresses that will meet any brides budget. I also enjoyed that I can go through their stock myself and see what they had. I'm glad this was my last place because the amount of dresses they have can be overwhelming but since I had an idea of what I wanted already they were able to point me to the sections that had dresses which were my style. This place is awesome I highly recommend people making an appointment here to look for a wedding dress. Also you have to call to be let into the building for your appointment

Update: I went back to the store and spoke to the co-owner. I really appreciate the time he took to listen to me and discuss the situation to make things right. It seems like he has great values and I respect that. As a result I have also given an extra star. Before and during my appointment everything was great. I got an amazing consultant who was very helpful with closing up the dresses for me when trying them on and she helped find some amazing dresses. At the end of my appointment my consultant was going to get me checked out but then she was rudely sent off to do something else while a new person took over checking out my party. I don't know if this new lady was having a bad day, but she was very rude and ruined my overall experience. She quoted me the price for the dress and when asked if I could leave a $500 deposit she rudely stated that it needed to be a larger deposit for the dress to be ordered. Keep in mind that I had not received the information pictured so I had no clue about what check out was looking like but she was clearly over her day even though they had just opened. My mother felt pressured into buying my dress after I asked if I could make another appointment before purchasing and she said, "you dont have any time. It needs to be ordered like today." After a payment, she gave me the information pictured which I was surprised about. She never mentioned the time frame in which the dress had to be paid,or that if the dress was not paid within three months that it would go back on stock and no refund would be issued, nor that merchandise cannot be returned or exchanged even if it hasn't left the store. Had I known this before payment and with the way she was treating her customers, I would not have bought anything here.

I easily made an appointment for myself and my four guests to try on wedding gowns. My stylist Jassel was incredible - patient, knowledgeable, friendly, and made me feel comfortable every step of the way. Whether it was helping me into a gown or answering all of my questions, she was awesome. The collection to choose from offers every kind of style and the shop's in house alterations lend more ease to the whole process of getting the dress that fits perfectly for my big day. I was able to purchase my dream dress, a complete custom order, for my wedding that's just over 6 months away. The price was phenomenal for the product and services offered, and I now can feel ecstatic and stress-free about the most important piece of clothing I've ever had. The owner personally answered my alterations questions, and the staff to check us out was kind and friendly as well. We will be back to look at dresses for the wedding party, and will continue to recommend Azteca highly to friends and family.

The Azteca team made this experience absolutely wonderful! Once I arrived for my appointment, they led me upstairs and let me look around for my dress. They have such a gorgeous selection available. Once I started trying some on, my consultant Jenna would bring me dresses based off my feedback which was really helpful so I didn't have to keep going back. In fact, the dress I got was actually one she brought me! When my dress arrived, Liz helped me try it on and she was great! Super social and kind. She even asked me what kind of viel I was looking for and went out of her way to go and find one that matched which i ended up getting because it was beautiful!. We also got my bridesmaids dresses here and I cannot wait for those to come in!!! I'm so excited and thankful to Azteca and the team. I would recommend to anyone looking for their perfect dress.

I was skeptical due to the customer service reviews but decided to book my appointment and see for myself. I'm all about great customer service and I was not disappointed, Jenna was my consultant and she was so polite and helpful. I said Yes to the Dress that very day! Thank you Azteca Bridal! Continuance: I loved my dress when it came in! however due to unpleasant comments from the seamstress I decided to get my dress altered elsewhere she wasn't very friendly and because I had ordered my dress a size smaller it did not close she made a remark about how I was going to need a corset because it wouldn't zip, I explained to her how I would continue to loose weight for it to zip 4 months away from wedding and she's like yeah well if you don't. Like she just made me feel as though I couldn't and kept saying the price for the corset. After I explained I didn't want a corset because the back of the dress would change. Anywho aside from that wee bit sour experience I definitely recommend Azteca bridal for your bridal and XV dresses!

Bad customer service. As a first time bride trying on a dress, I was excited. The store, albeit old and creeky, was impressive with the amount of dresses available. My sisters and I had fun looking around the first couple minutes on our own, but then soon realized we had little to no help at all when we needed it. My agent was with another client, so I get she would have to shuffle back and forth, but they were with them the whole time. I was growing disheartened and stressed because dresses I'd pick out weren't working for me and I needed advice or direction. My sister ended up telling the agent something after I had cried a bit in frustration..and after that, the agent tried to help, but we received ugly looks the rest of our stay there. I'm afraid to go shop anywhere else, but I need a dress soon.

Three of my daughter's have found their perfect wedding dress here over the span of 18 years! Same beautiful dresses, same great prices and customer care. They also have a huge selection of Quinceanera dresses. Stunning.

My daughter said yes to the dress. I got my dress here my Tia got her wedding dress here, my mom got her dress here. This is the place to get you a beautiful dress. I still have my mom's wedding dress.

I found my dress at Azteca Bridal!! Imelda was the best and was very helpful and she made sure to listen to my wants and took her time assisting me. She knew exactly what I wanted and did not rush me at all. I was so impressed with how much dresses they had on stocked and all beautiful dresses for great prices. I highly recommend coming to Aztec and highly recommend Imelda. Thank you so much Imelda for all your help and helping me find my dress.

I'll start by saying I did buy a nice dress from Azteca.... however, the entire process of working with them was not pleasant!!! Firstly, there's one lady taking calls that has terrible customer service and attitude. Secondly, despite paying extra for custom measurements, they must have did it wrong because upon delivery, I could not breathe in it...it was so tight on my ribs. The seamstress said there was nothing they could do about it being too small. Luckily, Yes I Do Bridal in Chandler rescued me from wasting a grand. Go to them instead in the first place...it'll save you a lot of stress!