Reviews
The customer service here sucks. I placed an order through Uber Eats and when I got my food they missed an item I ordered. Didn’t have any condiments for my food and when I called them to see what happens the phone just rings until it eventually disconnects from the call. Why have a business line if you’re not going to answer it. I’ve been calling for an hour now. *forgot my grits and no syrup or anything for my waffle.
I have been ordering with bagel land for a long time through Uber eats and they always followed my instructions until today, I ordered a roast beef hero with provolone cheese lettuce tomatoes Mayo and onion for 15$ before any taxes and fees and all I get is a roast beef sandwhich with just Mayo it’s common sense if you are paying 15$ for a sandwhich it should come with what the instructions stated.. the worker tells me that’s how it is and it doesn’t come with anything else, but yet you put Mayo on the Sandwhich which was part of the instructions but failed to add anything else, this is pure price manipulation and price gouging they are a bunch of thieves and I will never go back there ever again I will be sure to tell all the locals and spread the word on bagel land. I am immensely dissapointed. This place will rob you blind.
Terrible customer service. We placed an order online and it didn’t give us options for bagel choices etc so I called and told the man to please put the sandwiches on toasted everything bagels. We went over it four times. Food comes and the tuna salads are on cold plain I toasted bagels. I called and spoke to the gentleman who I spoke to earlier and he insisted his guy put them both on toasted everything’s. THEN he said that they gave the order before us the everything toasted bagels and we got theirs. He then proceeded to say they are busy and when I asked what I should do with the wrong order he said they are very busy again! I told him they are no good and will have to go in the garbage and he said fine. No offer to bring us the correct order. Nothing. Very disappointing. We order at least four times a week for the office and spend hundreds of dollars. They won’t be getting our business.
I got one bagel with strawberry cream cheese and one sesame bagel with jalapeño cheddar cheese and cream cheese. They were both delicious. I expected the jalapeño cheddar cream cheese would be infused with jalapeño cheddar, but instead, it was just cream cheese With jalapeno and cheddar cheese. Nonetheless, it was perfect.
I've been here many times. The food is decent but there a few issues. For one, it is not particularly clean in the store. You can tell they haven't made an effort to move a shelf or clean up high anytime this decade. Secondy, the layout of the store is terrible and creates a tight space for customers to squeeze through. Finally, the cashier always short changes you by anywhere from a few cents to a quarter. Every sigle time. Now the issue is that he either can't count, or is intentionally stealing from customers. Whichever it is, he certainly shouldn't be employed here any longer. I've decided not to come anymore. Plenty of better businesses nesrby.
So delicious. Honestly better than any bagel I can find in Brooklyn.
Best best best bagel store ever tastes so good. best breakfast you can ever imagine. I got a plan bagel with cream cheese and it tasted so so yummy the staff is nice there and always get your order right. Definitely going to this bagel place every day.
BEWARE!!!! I wouldn't buy from them again because these guys have bad attitudes towards their customers. Today my wife goes in for a breakfast sandwich. We drive off and realize 2miles away that they made it wrong. They added ketchup as she DOES NOT eat ketchup on her egg sandwich. She goes back to let them know. Instead of apologizing and saying they'll make it right, they argue with her. In the end they replaced the sandwich but it was made sloppily with crumbled bacon pieces, they made her wait when she should've been a priority. Then the worst part is nobody bothered to say" hey we're sorry this happened" I wouldve gone in and gave them a piece of my mind but of course I didnt find out til we were home. I don't like bad attitudes when you're serving the public, especially food. You guys should be ashamed
Found hair in my muffin absolutely disgusting And they always overcharge
Hit this place every morning. They make the bagels fresh everyday. Cooked to order.