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Reviews, get directions and contact details for Bank of America

Bank of America
Address: 1219 River St , Boston 02136, MA, US
Phone: (617) 361-3985
State: MA
City: Boston
Zip Code: 02136


opening hours

Monday: 09:00-16:00
Tuesday: 09:00-16:00
Wednesday: 09:00-16:00
Thursday: 09:00-16:00
Friday: 09:00-16:00
Saturday: 09:00-12:00


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Reviews
Not enough tellers. I came twice today to close my account and waited 20 minutes each time. The place was packed both times. The people of this neighborhood deserve better.
I have never put a review on Google but i feel compelled to do so for this branch. The Worst customer service I've ever experienced. Plan on being there for at least an hour for anything other than atm.
Long line and slow. This bank has 7 teller widows but only 2 are working. Some stuff member are ending their shift and leaving when there are in serious need of help.
This is one of the worst BOA location in the Boston area if not the worst, Terrible service They need more staff, the long lines and the waiting is ridiculously.
Usually just one super rude Teller. I live like 5 mins away and I go to one that's 15-20 mins away to get better service. There is always a long line.
Service is always slow. Tellers are wonderful they can only do so much. It boils down to the management of the bank. 12/23/15 the manager comes from the back greets everyone while one teller is helping a line of 10-15 people. She could of hopped behind the counter and helped the line.
Horrible, only one teller on a Friday afternoon. BOA need to look into this location cos its terrible.
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