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Reviews, get directions and contact details for Bank of America

Bank of America
Address: 60 State St , Boston 02109, MA, US
Phone: (800) 841-4000
State: MA
City: Boston
Zip Code: 02109



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Reviews
Everytime I call there and there’s seems to be that nobody can not answer and put a person a hold until that associate is free to talk for info
Professional customer service. Great place to bank.
Pro tip Scott: treat your platinum level customers with a little More customer service.
Very long wait. Came in and one person at the window and another one ahead of me. The person at the window had up to 4 people working on the issue. The line grew to about 8-10 customer, still no additional teller. Avoid at all costs, unless you have an hour to spare.
There is usually only one teller handling a long line. They rarely add a secondary one. It is a daily occurrence. Doesn't seem like bank management cares to adjust their staffing. Meanwhile there are plenty of front of house people not doing much of anything. Terrible branch. I pity the tellers.
I despise this location. Always only one teller working and wait time averages between 10-20 minutes. Everytime!
Worst customer service ever.
Only one teller for the long line.
Nobody ever picks up the phone, and there is Always a long line
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