Banner Health Center MedSpa

Dr. Michael Germain is an outstanding physician. As a patient with complex medical issues, he takes the time to thoroughly explain everything. He is able to relate to me as a patient so that I feel very comfortable talking with him. I trust him and his assistant and know that I am in very good hands.

Dr. Michael Germain has been very helpful and knowledgeable with my health issues. He takes the time to listen, investigates what is going on and does the proper testing and follow up to make sure I have the best care. The Banner team as a whole has been very kind and efficient. I would highly recommend Dr. Germain and his team. Thank you. Kim

The staff here is great. Very respectful of my time, helpful, and so quick to get me seen. They actually called me back before I had completed my paperwork. When does that ever happen! Most importantly, Sarah Sarandos FNP is a wonderful primary care physician. She is so professional, knowledgeable, respectful, and kind. I will not be seeing any other primary physicians as long as Sarah stays in the area. Highly recommend!

The lady upfront kept telling me I had to have an appointment does not say that on their website drove from Paradise Valley all the way to this location because it was the only one open at this time and I was unable to get seen because they need an appointment which their website fails to provide. They also only have one provider on Saturdays which I really did not understand. Thanks to Next Care for being so convenient and got me in immediately with no hesitation. Makes sense why your rating is low because the lack of information provided on your website and the quality of service your banner workers provide.

My Doctor, Dr. Germain, is a Great Internist...He Listens and Works with You, which is a Priority for understanding you and your Issues, which not many Dr.s do anymore. He has a Depth of Knowledge that is again at Your disposal, Never does He make you feel rushed and that combo puts you at ease when dealing with...let's face it...uncomfortable issues and that is absolutely Priceless in a Doctor. Communication is Tops when it comes to figuring out your Problems and Listening is Vital and that's what Dr. Germain, among So many other things, does extremely Well ;

Facility is beautiful and clean. All staff from front desk to doctors office was smooth. Doctor was polite, relaxing, thorough, knowledgable and took her time. I felt heard and well taken care of.

Recently saw NP Jessica Curtis for Televisit and received excellent care. Visit was scheduled quickly and was able to do Televisit due to condition. All follow up with lab/results, prescription, and follow up was excellent. Excellent Recommendations for healing and was well following all suggested treatments. Thank you so much to Jessica Curtis, NP assistant Oscar, and Allyson Duda, NP. Also had a prior visit recently at this location and treatment was excellent.

I can't speak for the other reviewer here, but I have had overwhelmingly positive experiences here with doctors, PACs, NPs, and all other staff. The only issues I've had are an appointment being canceled, but that wasn't really their fault and an odd situation where I was sent for an MRI and even though it was a Banner facility, I was charged excessively for it.

I’ve had to come to this location a few times and so far it’s been a great experience. I don’t mind seeing the NPs or PAs Jessica Curtis, Allyson Duda and Sara Anderson and they have all been excellent. And can’t forget the MAs as well. It’s hard to get in with the Drs to be honest so can’t expect that too much but that’s perfectly ok with me. The dr I tried to establish myself with was booked out for 3 months so heads up. I needed to see someone sooner sick and hurt my finger so glad they let me see other providers in the meantime. Everyone has been professional and courteous and genuinely wants to help you. Definitely recommend!

I've been a patient of Dr. Mengesha for years and he is the same person today as he was then. He is very kind, knowledgeable and explains everything in details. Handles all issues in a timely manner.