Bark Avenue Pet Resort

I’ve been taking my pup Koda to Bark Avenue for over 6 months now and he loves it there! The staff is amazing and truly care about the dogs. They always go above and beyond! Koda is always very excited to get dropped off and has a great time at daycare. Thank you Bark Avenue for always taking great care of my fur baby

I’ve been using Bark Avenue for the last year and love them! I use them for both daycare and boarding for both of my dogs. My boys are two rescue, both over 75lbs. The facility is clean and professional. The staff is friendly. And their online system is very easy to use and reserve services. My only complaint is that I wish they provided photos of my dogs while I board them. It would be nice to see that they are doing okay while I’m away. Maybe just one photo a day? My previous boarder did that and it was a sense of relief while I was away to know that they were okay. All in all, I highly recommend Bark Avenue!

My baby has been coming since November 2020 when we moved to the area. Originally, yes it was cheap but smelled like death and my dog acted like he was going to die as they took him back -- yes he is a little dramatic. Since Shawn took over --- OMG! The smell improvement alone speaks wonders! But her team that she has built says so much more! Every staff member makes a point to know each dog parent and dog so when you walk in to pick up, they don't have to ask who you are here to pick up? My pup is "extra" and used to cry like a toddler when getting dropped off, the whole staff knew it. Kris and Tamika would make sure to distract him as I left and reassured me he was happy as soon as I was out of sight. Picking up with Cory, Camron and Lexie is a breeze and my pup doesn't want to leave. The staff is happy and extremely friendly -- they really seem to love being there and that is a great sign of leadership. Shawn has down wonders and it truly shows in the staff she has and the happy pups that come home each day!

I am so glad we found Bark Avenue! First of all, the online portal makes it so easy to book, and staff is extremely responsive via email. The staff is kind and caring. Our dog Ziggy is clearly comfortable with them and looks forward to staying at Bark Avenue! He had a great time on his little vacation. We even found a cute photo of him living it up on their Instagram. He’s able to participate in play groups, which I can see have had a great impact on his behavior around other dogs in the neighborhood. I picked him up this morning and he is still passed out on the couch hours later, fully exhausted from the fun he had. I’m so glad we have found a reliable boarding option when our friends and family are unavailable. Thank you for taking care of Ziggy, he had a blast!

Great place and my pup seems to like it- pricey but good. Long time patrons should get a discount!!!

We love Bark Avenue Pet Resort. They take such great care of our Frankie. He's been going there for over a year. He truly is happy when we drop him off to spend time with his friends. The team there is amazing.

We have had nothing but wonderful experiences with the staff and facilities at Bark Avenue! Our rescue dog Lily loves going there, and is always happy and tired when we bring her home. The staff are kind, accommodating and really seem to love playing and caring for all the dogs there! Lily is always happy to see her human friends there : The online booking functionality is super easy and convenient, and they are always quick to approve or deny the request based on their availability. Prices are reasonable, and their social media presence on Instagram is awesome - we love looking for our pup when she's there!

Maybe fine for daycare, and I’m not going to lie they’ve helped me out more than a few times at the last minute, staff is nice, but I have a few cons. -my dog usually has caked on poo. Now I wasn’t mad the time it happened when I didn’t pay for a bath but the time I did I was kind of annoyed. I do bathe my dog after grooming but it kinda seemed like I shouldn’t have paid for that bath and had to clean up poop -sometimes he comes back from a few days there little runny and coughing. That being said, my dog is kind of a baby but the third or so time I stopped bringing him back.

Agree with the other reviewers that getting anyone on the phone is impossible, BUT I care more about how my pup is treated and that they spend more time in the back with the dogs than at the computer. Our frenchie freaks out with happiness every time we pull up and has never come home with any issues except maybe being worn out from playing, which is a good thing. Staff are very friendly, which is saying a lot these days - customer service remains top priority here. Wish they posted more photos so you could catch a glimpse of your pal, but again not as important as watching the dogs.