Base Camp

I'm surprised by all of the glowing reviews, as my experience was quite different. I placed an order 3+ months ago for a banner with very detailed instructions, finished artwork, etc. From the start Raj seemed to have a hurried "yeah yeah no problem" type of attitude and I didn't get the impression he was that detail oriented. Of course the banner came out 2" too short so it won't fit on my already mounted hardware. That was 2+ months ago, and I never heard from him until I followed up to check on the status a month ago, when I got an excuse that the material was out of stock. I've emailed him twice since then and have gotten no response.

I found Base Camp on an article about the best printers in DC and they did not disappoint! We moved our business to Base Camp because their price was considerably lower and their printing was of much higher quality. I was pleasantly surprised by the insanely quick service and accommodating staff! They sent me proofs formatted in different styles, and as soon as I made a decision and paid the invoice I received my order 300 glossy full color 23 page booklets in just over 24 hours! I will most definitely be using them for future work and highly recommend others do the same!

Raj and his team are incredible! Since I started my business almost 5 years ago Basecamp has gone above and beyond to provide exceptional service. Their customer service is astounding. No matter what I need Raj will personally go out his way to ensure that I am 100% satisfied. To this day I'm greeted with a smile and a handshake as if I were a first time customer. The worry free process is why I keep returning to this company. I've had everything printed at Basecamp and I'm always impressed with the outcome. I highly recommend this small business to anyone looking for quality, professionalism, and a personable atmosphere.

Over the years, these guys have become my absolute go-to partner for any of my client needs. That's included posters, signs, postcards, stationary, business cards, etc etc. They're fast, price competitive and such a pleasure to work with each and every time. Raj, the owner, really sets the bar for the highest customer service but the whole team is super helpful and their design team is top notch!

Exceptional service! On the recommendation of a co-worker, I had a scientific poster printed at Base Camp. The poster was printed on fabric so that I could fold it up and stow it in my luggage for the conference. The order process was incredibly easy, and I received a quote promptly along with a completion date. I planned to pick up the poster the day before leaving for the conference. Unfortunately, their fabric printer malfunctioned prior to printing my poster. However, I was immediately informed of the issue, and Raj worked with me to make sure I received the poster prior to leaving for the conference. Since I don't live in DC, Raj arranged for the poster to be delivered to me via courier the morning I left for the conference so that I had it in time. He was willing to do whatever it takes to make sure I received my poster before leaving. You will not find this kind of service at the big guys FedEx Office or the online printers. The poster also looked gorgeous and was printed on high-quality fabric. I would highly recommend Base Camp and plan to use them in the future!

I have to agree, Basecamp is the best print shop in DC hands down. I think they have some of the best customer service of any business I've ever dealt with. Also they find solutions for your needs, rather than limiting what you can do as a "big-box store" print shop might. Their business is very community oriented meaning that they get to know their regulars, are very easy to work with, and they really go out of their way to get you exactly what you're looking for at a reasonable price and when you need it. 5/5 only because there's no 6/5.

I spent over a month going back and forth on a project with Amanda at BaseCamp. She was patient with the many edits and timelines we threw at her and therefore, I highly recommend this company! Thank you for the high quality printing and design and I look forward to working with you all in the future!