Reviews
Brian was very knowledgeable and nice to work with on my roof repairs. I've had a whole roof replacement in the past where they did an excellent job.
I’ve used Basey’s for different home roofing and repairs since the 1990s. They have always been very professional, timely and well priced. They were able to get insurance to cover a new roof when I couldn’t. With today’s competition and fly-by-nights, you don’t succeed in business that long without doing a lot of things right. Thank you Basey’s!
I had a Great experience from beginning to end. The rep was detailed and gave options to us. He wasn’t pushy when we needed some time to decide. Crew was fast and efficient and cleaned up after themselves. Follow up was done by rep to make sure we were happy.
I had a project in Arkansas, 250 miles away from my trade area. I contacted Basey's Roofing and they had crews in that area. They did a great job and were quick on what could have been a difficult job. My only effort was to give an address and write a check. I didn't have to 'babysit' the work! That's the kind of subs a subcontractor dreams about. Vivona Construction
I have used Basey’s Roofing for many roof replacements. My experience has always been positive. I find them to be knowlegeable, helpful, and efficient. Always responsive to my questions and concerns. I highly recommend Basey’s Roofing.
Basey's Roofing is the only roofing company I will use for my home and business. Their customer service is the best in the business and they stand by their work. If you ever have roofing problems I recommend you call them first.
One year after our roof was installed, there was a heavy rain and our roof leaked. The leak went through our kitchen cabinets, our microwave, and our cooktop. Smoke was pouring out of our kitchen so we frantically called 911 and waited outside with our dogs in the pouring rain. The leak almost caused an electrical fire! If we had not been home that day, we would’ve likely lost our home and our pets. The firemen concluded that Basey’s had not sealed a vent and the heavy rain exposed their faulty installation. Basey’s claims they are a great company because they have been around 40 years and because they offer a 5-year warranty but the owner is letting his son-in-law run his company to the ground. Basey’s came out to do an “investigation” and their findings were that either wind or a squirrel damaged a vent but promised they would send a crew in a week to make the necessary repairs. Something about them taking pictures of squirrel tracks on my roof did not sit right so we decided to get a 2nd opinion from a top competitor and they agreed with the firemen’s conclusion that Basey’s did not weatherproof a vent. Then, we got a 3rd opinion from a licensed home inspector who also found that, contrary to Basey’s claim, wind damage had not compromised a vent. We kept calling and emailing for over a month requesting that Basey’s honor their warranty and repair the roof and replace the ruined appliances due to their negligence but their warranty isn’t worth the paper it’s written on. When we last spoke to their representative, they told us that no one would believe firemen or one of their competitors and that we are lying about our appliances not working even though they have been red-tagged. All we wanted was for them to repair our roof and replace the damaged appliances. Who would expect that an expensive, “hail resistant”, “lifetime warranty” roof could not protect our family from rain? This company has no integrity. Steer clear and avoid the hassle and tears.
I have used Basey's for two different homes. They replaced an entire roof on my old home, and performed some repairs on my current home. They were knowledgeable, fair, and thorough in both my experiences with them.
Brian was very easy to deal with and worked well with my insurance company. Quality workmanship - you won’t go wrong, so give Brian a call.