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Reviews, get directions and contact details for Baskin Robbins

Baskin Robbins
Address: 1701 Centre Plz , Alexandria 22302, VA, US
State: VA
City: Alexandria
Zip Code: 22302



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Reviews
I wish I could post a picture which say a 1000 words! They can't follow instructions let alone make a Banana Royale - not rocket science!? Wrong ingredients/toppiings than what was requested - AND NO BANANAS!!! This place is poor quality and does not care about customers to be this careless.
Delicious Ice Cream with great service each and every time. What more could you ask for? Great business to support, especially for all the young people that they employ.
I got 3 very good brownie cake sundaes tastes great
the best Baskin-Robbins in the area! so many flavors and the cakes are decorated so nicely! the owners are so very kind and store worker "Robbie" was very quick with my order and made my sundae delicious. 10/10 will come again! :
Ice cream was good. Would be nice if employees offered suggestions besides the flavor of the month as there are so many flavors and treats to choose from! Would also be nice if there were more tables or at least extra chairs - it was difficult for 6 adults to enjoy our ice cream together. There were only 4 tables/12 seats that I saw two 4-tops and two 2-tops. Oh and there were numerous signs that said if you bought two scoops you would get a free waffle cone, but the 3 of us who got two scoops were charged for our cones. We didn't complain, but I recommend looking​ at your receipt if you care about getting what is advertised.
Baskin Robbins - reliable and you know what you're getting. Folks at this locations are always nice and accommodating. What can I say? It's ice cream. Oh, and they have vegan, low cal, and sugar free options to scoop.
I ordered the demogorgon sundae and was so excited to try it. The lady working there made it with the wrong ice cream. It was supposed to be strawberry ice cream and she made it with some nasty ice cream with large chocolate chunks in it. I don’t like chocolate and didn’t notice because it was drenched in strawberry topping. They were also out of the waffle bowl that it’s supposed to come in. She also failed to put the red sprinkles on it. Honestly extremely disappointed. How hard is it to make one sundae correctly when there was only one other customer in the store?
The customer service at this BR is always wonderful. They always have 44 flavors of ice cream and the cakes are always stocked. It’s nice to see that they have also been taking covid seriously yet maintained great service.
A generous assortment of ice cream and sorbet flavors, and they carry Rocky Road in quart size too. Clean shop and attentive employees, probably the only store nearby with more than 16 flavors.
Customer Service are awesome, very Friendly group..They will greet you on the way in and out!! Ice cream is fantastic as well, love them Rocky Road!!
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