We sell the best and service the rest.
A full line power equipment dealer and service. The largest facility in Fairfield county. We carry Exmark, Stihl, Echo, Bobcat mowers, Honda equipment and much more
Bethel Power Equipment is now Fairfield County's largest power equipment facility. After 60+ years of doing business on Grassy Plain Street we have moved to Clarke Business Park, 1 mile south of our old location, off Rte 53, just before Bethel's RR bridge. Our new facility has a huge showroom, plenty of parking and the area's largest service shop.
We have always sold the best brands available; Exmark, Stihl, ECHO, Little Wonder, Simplicity, Billy Goat, Honda, BobCat, Shindaiwa, Toro, Mi-T-M pressure washers, Muck Trucks, and American CLS Logsplitters.
If you are looking for quality equipment and superb service, with the area's fastest turnaround times, look no further.
Come for a visit, take a tour and see why "We Sell the Best & Service the Rest".
PHILOSOPHY
Mark and Kevin have adopted a set of business principles that Bethel Power Equipment, LLC operates under:
1. Provide the best possible Customer Service
2. Respect for the Individual.
3. Make a reasonable profit to allow continued investment in the business.
Best Possible Customer Service
Providing world class service ensures customers receive value when dealing with Bethel Power. We strive to make sure the customer is happy with our service from salesmen, technicians, and our driver. While some stores shout the customer is always "right", we believe our employee’s expertise and many years of experience can deliver superb service and value to the buying experience even when the customer may need to be educated about a particular product or part. The respectful way we interact with customers, and help them decide what is best for them, is the key to customer satisfaction and delivering value in our relationship with our loyal customers. Our work is guaranteed for 30 days. We strive to completely satisfy our customers when the rare issue arises of a machine not working 100% correctly after a service. We routinely pickup, re-service and re-deliver a machine if we failed to satisfy the customer the first time. We employ a large staff of mechanics to service our customer’s machines in approximately one-half the time of our competitors, especially important in the critical peak periods of Spring and Fall. Our reputation for superb customer satisfaction is real.
Respect for the Individual - Respect for the individual is essentially applying the golden rule and then ensuring management implements that philosophy for employees, peer managers, suppliers and customers. We strive to treat all Individuals with respect and courtesy. This provides the right atmosphere to ensure that we act as a Bethel Power Equipment team in serving our customer and suppliers. Whether it is assisting a customer at the counter, dealing with a distributor or parts supplier, or an employee, the interaction with Bethel Power should be an opportunity to show respect, professional behavior and fairness. All Bethel Power employees are encouraged to attend Industry classes to increase their skills and professional credentials. As a business, we invest multiple days of education for each employee every year.
Make a Reasonable Profit - All successful long-term businesses must make a profit and Bethel Power Equipment is no different. We make a profit on our sales and services so we can re-invest in our employees, showroom, and shop. This in turn allows us to remain in business to service our loyal customers. Since we purchased Bethel Power, we have re-invested our profits in productivity tools for the shop, an upgraded showroom and infrastructure for parts and whole goods storage.
Exmark, Stihl, Echo, MiTM pressure washers ,Bobcat mowers, Honda Generators, Shindaiwa, Honda power equipment
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