Reviews
Fast and friendly service, came in with an online order to exchange for a different size of shoes. Quick and painless exchange. Great staff, place is clean and organized.
Even though the store size is more mid-sized it certainly utilizes all of its space! The huge variety was a really nice surprise. And just about any sport is covered. They even sell weighted-blankets which we ended up purchasing. Everyone there was very friendly and helpful. It’s a nice store to visit.
Usually I don't have a problem with Big 5, but one of your stock clerks provided bad service. Yesterday I was looking for shoes. I asked him if he had two certain styles in size 13. He came back with a box and said all they had was a certain style of Denalis. I asked him which one it was. He said "I don't know, open the box and look." It wasn't even either one I was looking at. It's almost like he couldn't even be bothered. I would have been ok with "I'm sorry we don't have what you are looking for in your size." He just didn't even try.
Store is huge and you can find all you could need in a sporting goods store. coworkers are very helpful. Store is well stocked and organized. The staff was very friendly.
Much better experience than the big D down the road- had exactly what we needed at a great price and service. Thanks.
Kind of too bad to see Big 5 starting to slide however there are few places that still puts out truly amazing coupons and discounts and the customer service at this location has completely gone from covid dumpster fire to probably the friendliest customer service I get anywhere in Portland. Went in for a price match and the manager on duty DJ was more than happy to assist. DJ went above and beyond for me so I am definitely coming back,especially for the coupons.
Very terrible service! Especially in the sporting goods department dude was rude not wanting to help wouldn't look up from his phone. Ignoring us and the rest of the staff was just sitting around. It was one helpful person out all the employees and he worked in the shoe department.
We came on a Tuesday for one of their online coupon deals, getting a wagon for $85 as opposed to $130. We were pleasantly surprised they had the wagon, all clerks were kind and courteous as well as knowledgeable. So far the wagon is good, definitely a store we would come back to despite the location and surrounding situations happening nearby.
needed air mattress GOT IT HALF PRICE. SHOPPED ON LINE FIRST !
Came at 8:23, needed something last minute and already closed. Don’t put closed at 830 if you’re gonna close early.