Brides and Grooms, Inc.

Horrible experience. They lost my dress and would not give me a credit towards another dress. They were unwilling to work with me telling me it has been “too long” and my dress may have been donated. I never got a call informing me that if I don’t pick it up they were going to get rid of it or to check if I still wanted it. You’d think putting over a $600 deposit that you would at least get a courtesy call. Instead they told me that their obligation is only to call me when my dress came in. Of course I would have loved to have my wedding at my original planned date but sometimes things happen and they were very unsympathetic and unwilling to work with me at all. I would not recommend this place. Take your money somewhere else.
1 7 years ago (20-02-2018)

Cannot say enough great things about my experiences with brides and grooms. From finding my dream dress within a very reasonable budget with the help of Faith and Maria, and then having the seamstress expertly add further beading, a nice and neat bustle, and the perfect hem... this store is a diamond in the rough. Huge selection and an excellent staff. Not to mention the great discount all of my bridesmaids had since I purchased the dress there! It worked out flawlessly! Beautiful does not begin to describe how the dress made me feel every time I came in to try it on and to then wear on my big day! Thank you so much brides and grooms!!!!
5 8 years ago (09-10-2017)

Staff was friendly and helpful both times that I've been to the store. I'm giving a 4 out of 5 stars because I placed my order in January and was not notified that my dressed wasn't put through to order until I called earlier this week (Feb 28). I was told it is because the other young woman who is in the same wedding did not place her order yet and they order them together. This is upsetting because I would not have placed my order and paid in full without hers had I have known this.
4 7 years ago (02-03-2018)

Like other customers the shopping experience was great! They were very helpful finding dresses that were within our color pallet but the alteration experience was terrible. I didn't receive my dress until the week of my friends wedding-I understand there was some miscommunication but the first time I went in it was never altered and the second time it was altered but strap loops were missing. I would not recommend getting your dresses altered there. There is poor communication between the two entities.
3 7 years ago (17-03-2018)

Great customer service!! The staff is so nice and friendly...
5 7 years ago (20-03-2018)