Bull Mountain Bar & Grill

We've been here many times over the years, and we've always had a great experience, but this last Tuesday will be our last. The place was empty. Two female bartenders behind the bar, it appears one was cashing out, but it took them over 5 minutes to acknowledge us. We were standing at the bar. Finally we got noticed and served. She didn't ask if we were going to eat, so I had to interrupt her again, and ask for menus. I told her politely we'd be sitting out side. After we finished our drinks (20 minutes) no one had come outside. Over that period two people came in. A total of four in the entire bar. I walked in and noticed the new bartender was being taught on how to pour a draft beer by a customer. After which she went back to looking at her cell phone. I had to ask if I could place an order of food. We got our food, as they always have great food. We were asked if we wanted another round when we were served. We accepted. After 30 minutes, we finished, we sat and talked, but no one ever came back out to ask how was the meal, another round or are you ready for your check? So again, we had to go inside. We witnessed the new bartender mostly on her cell phone. Never paying attention or engaging with customers. Just her friend at the bar. The place was empty, other than us and now two guys outside, who also had to come for more drinks. The owner actually walked by from the back and left. We don't blame the bartender for the lack of quality service, just the owner. It's a hiring and training issue. This happened to us twice before about a couple of months ago, when someone new was hired. We had a four top, and had to always flag down the bartender for service. Perhaps spend more one-on-one time or the owner's friends come in on slow days to see how they handle your customers. Years ago, the owner mostly was behind the bar, and man what amazing service. It's not the same. We wish you all the best.
2 7 years ago (26-04-2018)

All bars serve alcahol, I chose a bar for the food and this place is on point top notch bar food, no joke. Service is good too. Doesn't hurt that they usually have a descent selection on tap too. I live on bull mountain I don't know why it took me so long to check this place out. Probably because I wish it were still a Hollywood video.
5 7 years ago (17-05-2018)

I’m giving it a 3 and I’ve never been here. Just looking for a new place to take the wife and grab dinner. Now to my point. Any Bar Owner that takes the time to read the reviews and takes the time to respond is alright by me. If they got Yukon ice and water. And can make a fat man and his wife walk away with a full belly will be my new best friends. But the topper will be if I hear you guys have a karaoke night. They all bets are off and Uber will drive us home so I can come back at opening time for some breakfast and pick up the car. Here’s to hoping for karaoke and Yukon jack.
3 7 years ago (07-04-2018)

Got the Philly Dip. It was amazing, ate half the sandwich and was stuffed! Excellent food and good IPAs on tap. Will definitely be eating here again in the future 5/5
5 7 years ago (29-05-2018)

Friendly decent place. The service was good and the food was on time, but the value just isn't there. The price was probably 30% higher than similar food elsewhere and not quite on par.
3 7 years ago (15-05-2018)