Reviews
If I could leave this review without a star, I would. I was extremely disappointed in my experience with Burden Movers. I asked questions regarding price when scheduling the move and was given a completely different price at the completion of the job, which shouldn't even be called that. The movers were late after the owner specifically asked if I wanted them to come earlier than the time I originally gave, which I thought would have been perfect. Clearly not! I asked what methods of payment were accepted and was told cash, check or card. We were ready to pay with a card thinking in this day of technology, surely there would be a way to complete this transaction electronically. I was wrong. We had to go and get cash. And the icing on the cake was that my furniture was damaged due to the movers not wrapping the furniture properly from beginning to end. I was ensured that the movers would have the plastic and other tools to protect my furniture during this move. I am extremely unhappy with my experience and very disappointed. I will never ever use Burden movers or recommend them to anyone. The whole purpose of hiring movers is to make sure that your belongings are moved without the hassle of finding people to move your items. That was a complete waste.
Fast, reliable, and ‘easy to work with‘ movers from Atlanta to Marietta. The team showed up on time, were super friendly and accommodating as we moved. They handled even our largest items with care. We liked their service so much we hired them again for a separate moving job shortly after the first. In terms of price, value and service, they are the best moving company in Atlanta.
I will NEVER EVER use or recommend this moving company to anyone! This man has unprofessional movers who are lazy, slack off and take forever to move you. I hired him to move me on 3/24/19 and it took them over 9 hours to move me. I paid him over $1200!!! They made two trips and between each trip, 3 of his workers kept disappearing and showing up an hour later which prolonged the time it took to move my things. I had everything labeled for every room and they began to drop my things where ever they felt like. They broke so many of my things and I had to tell them to wrap my mattresses that they were just about to drag when they took them off my bed. They broke my grandfather clock, lamps, glass mirrors, one of my dressers, my wooden file cabinet that is shattered and my desk in my office. All because they didn't wrap any of the further. My leather chair in the back is scratched up as well. I have reached out to the owner Mr. Burden via text and phone calls and he has yet to respond to me. Out of ALL THE STUFF THEY BROKE, All I am asking is that he replace my wooden file cabinet because I can not open the drawers and it is absolutely useless. I even went online and found one ON SALE and sent it to him. He has ignored all my text messages and phone calls. I WILL BE TAKING HIM TO COURT AT THIS POINT. DO NOT USE THIS MOVING SERVICE. THEY WILL BREAK YOUR STUFF!!!
Unresponsive and unprofessional response when I complained of smashed heirlooms, broken furniture and missing chairs, discovered when unpacked several days after move. He was referred to me. Do not use Morytt Burden for your move is my recommendation. Will file compliant with BBB.NegativeResponsiveness
This company will leave you with surprises in the calculated charges. Get an estimate quote in writing, or else you’ll end up being overcharged. This is a company that charges for travel FROM their facility TO your home, and again when you are moving to your new destination.
I had a 64 gun safe on its back in my garage... three men came and moved it exactly where I wanted it with no damages whatsoever.... very smart... strong... and nice gentlemen... thanks againPositiveResponsiveness, Quality, Professionalism, Value