Burlington Coat Factory

This burlington is very unorganized. The lines are very long 40 minutes wait. It’s very hard to find what you want. In the holiday season, they do have a variety of brands here

This place needs top management ASAP. Completely trashed. Clothes on the floor in every aisle. Kids run around and throw things around, parents not caring, and worst of all the management and workers clearly do nothing by about it. Sad. These pictures don’t even capture the half of it.

So unorganized that you can’t even walk thru the aisles. Long lane when cashiers talking to each other, too slow.

It’s a wreck. You walk-in in everything is on the floor. Not organized n honestly customers are at fault because there not little kids to just be placing things where they obviously don’t belong. It’s sad but also maybe hire more workers because this places needs work.

So messy and disorganized I will never visit this place again

It’s not the store, it’s the workers! I have met the two most rude women I’ve ever met in my life! And unfortunately, they were brown women like myself!! It hurt to have people look at you a certain way and roll their eyes .I work with alot of terrible people… but, to be in customer service and you hate where you work is terrible! I did nothing but politely say excuse me can you tell me where… indicates I’ve never been at this site before… if You hate your job?! should quit… I’ve never met people like this… I hope one day in the future Burlington can do better in choosing their employees… this made me not even want to shop here anymore… but my kids birthday is around the corner and this was in the area… 12 thumbs down for rude customer service employees!!!!!!!!!!!! 1/29/22-and that was one of the employees!! The other is around somewhere…

It was the wrist store, everything was on the floor on every row Thay got to do better. I live in Jacksonville FL and all our stores clean an in order

I used to love shopping at Burlington in Dearborn. But for the past few years it has been looking like a tornado touchdown in there. I should not have to look on the floor for clothing that's what the racks are there for. This location needs to be shut down for a few days so they can get it back organized.......very UNHAPPY customer!

A unimaginable mess! I felt like I was in a hoarders home trying to shop through trash. The majority of the merchandise was on the floor or in carts. We had to step on and over merchandise just to get through aisles. When I went to Burlington’s corporate site to make them aware of the state of this store I was not able to locate a customer feedback area. The condition of this store is appalling and needs to be closed down for health and safety.

It was clean, neat, and well stocked. The greeting was sweet and the check-out was fast. This was the first time I have been in Burlington and there wasn't a long line.