Reviews
I got an estimate to replace two shower cartridges from my usual plumbing company and thought they were pretty high so I wanted to compare. Kruse plumbing had good reviews so I called for an estimate. Kevin L. Came out and gave me an approximate estimate, indicated he would have to head to Portland to pick up the cartridges so the price could vary depending on how long that would take or they could order the parts and reschedule. I told him to go for it since he was already here. He was gone about 30 minutes. Kevin had both cartridges changed out and the job completed within an hour after getting back. Kevin told me Labor cost would be for 2 hours. I thought this was very reasonable considering he had to go to Portland to get the cartridges. Hannah e mailed me the bill and I was pleasantly surprised. Well under my usual plumbers estimate!!!! When I called and talked with Hannah she was always upbeat and pleasant. Kevin L, was very personable, professional, thorough and made sure the area where he worked was cleaned. I will call them again....Thanks Hannah and Kevin L
I would highly recommend CH Kruse Plumbing to anyone and everyone! They were very responsive and were able to fit us in in a timely manner and had great communication throughout the process. Dave who came out to do the work was wonderful! He was knowledgeable, did great work! We are very pleased and satisfied with every aspect of our interactions with CH Kruse Plumbing. They replaced all of our plumbing and installed our new bathroom products and did a fantastic job. Will definitely use them for any future plumbing needs!!!
I have been 100% satisfied with the work that Kruse Plumbing has done for me in the recent past with fixture installations. They are highly professional who have high standards. Kirk has returned to help with some other plumbing needs now as we prepare to sell two homes. He is extremely knowledgeable, and I have never known another contractor or even my own family members who have been as on time as Kirk! No waiting at all. Kruse Plumbing has earned all five stars.
I am so happy to have finally found a good and honorable plumbing company! I own an 80 year-old home and have had at least five different plumbing companies come out for various repairs or installations over the past 8 years. I felt like I was taken advantage of with the other companies, but not so with C.H. Kruse. They were quick to send Kirk out to take a look at a leaking kitchen faucet. Within less than five minutes Kirk was able to diagnose the problem, which was the faucet itself. I worked with Jen to schedule someone to come out the very next day to install a new kitchen faucet. A different guy, also named Kirk, came out today to do the installation. I am so impressed with both Kirks! Both of them are knowledgeable, friendly, and polite. Kirk #2 replaced the faucet quickly and without any issues. He assured me he would be out promptly should anything come up, and to not hesitate to call. After this experience I will not hesitate to call C.H. Kruse for any future plumbing needs. They have earned my confidence, respect, and appreciation.
We discovered we had a major leak in our main water line but only after our water bill began sky rocketing. After having Clark PUD come out to check our meter we were going through approximately 1 gallon every 15 minutes and since the leak was in the line from the box to the house, it would be our responsibility for repairs. I began Googling plumbers in Vancouver, followed with their reviews and who offered senior discounts since I'm in my 60's and my husband his early 70's. I narrowed it down to two, finding myself returning to C.H. Kruse Plumbing. So I gave them a call apprising them of the problem. Carl personally came out the next day to help us with what he recommended as a first step. He said once we got that report, send it to him and he'd send us an estimate. I could go on but I won't. From Jennifer his "right hand" and receptionist extraordinaire who sets up appointments, answers emails, can find parts for an old toilet tank with a few numbers, to Kirk who has been our guy for each service call, they as a team are the best. You are given a written estimate that includes tax. You are kept informed as to any unforeseen problems that have come up during the original repair. Another plus is once a repair man has come out for a service call, they try to send that same person for any new repairs. This helps with continuity since they will know what work has been done as well as any further problems. They do not do home warranty work. I highly recommend Carl and his great team for all your plumbing needs.
I don't know much about plumbing so I searched for the plumbers with the best ratings and called a few. CH Kruse eased my mind about the likely problem over the phone, they were out to my house the next morning, and had everything fixed in just over an hour. Best of all - the price was right! Prompt, courteous, professional, competitive pricing, and clean work - even answered questions I had about a separate plumbing issue. I'll definitely be using them again!
Ryan, was great to work with. He helped us select a new hot water heater for our home. They did an excellent job installing the unit and we haven’t had any hot water issues since. I strongly recommend CH Kruse plumbing, they were professional, on time and competitively priced.