Reviews
My mother in law recommended CJ Hansen to us when we purchased our new home. I called the beginning of June and we made an appointment, the guy came out here in the morning and looked at our new house, we needed a new AC unit. The house we purchased has heat but not AC. He told us it'll take him about 5 days to get the estimate ready because he was working in commercial department for many years and he just moved to residential, so I waited, and waited, and waited, and waited, good thing I had a plan B and I didn't cancel my other appointments with Advantage and Roth. Advantage gave us estimates on the same day and so did Roth, good thing we didn't hold our breath in the hot summer with the CJ Hansen estimator to get back to us. Even if he forgot or something, what makes me mad is that we keep calling every couple of weeks to find out what happened and they keep telling us that the guy with the estimate or someone will get back to us in a few hours. I don't know if they built their business on lies or choosing the easiest jobs like my mother in law but the only thing they had to do is tell me they don't want to work with us. The truth goes a long way. This is UNACCEPTABLE, ABSURD AND RIDICULOUS. It makes me feel like the shelter I provide for my family is not good enough for them, and my money is not good enough to put food on their tables. They have been around since late 40's if the founders could see how they do business now they will very disappointed.
I was impressed by this company until I got the bill. The service person was helpful but the first time he came out he was unable to fix the part and it had to be ordered. Then he can back and replaced the part once it came in. We were charged 1.25hr each time he came out. He was not here that long either time but because they charge starting when they leave the last job. Driving all the way across town take 25 min and I had to paid for that. Not impressed.Service: Heating system maintenance
Amazing service. They came to the Coast within 3 days of calling the. Rob explained everything about the unit, how it works and double checked everything. I would Highly recommend these Folks.
We are very happy with CJ Hansen company, who installed a radiant heat system in our new house just over a year ago. Everyone we've dealt with has been very professional and knowledgeable. They let us know up front that it would take a few adjustments to get the system fine tuned to our preferences, and they have always responded quickly to address issues as they came up. They have all taken the time to answer my questions and explain what they're doing as they're working on the system especially Jake, who has been very patient in walking me through everything he's doing and explaining why. Highly recommend CJ Hansen for any plumbing or heating needs.
I was really impressed with the professionalism and quick responses I received from CJ Hansen. I've worked with several HVAC and mechanical contractors professionally and personally over twenty years in multiple states and they stand out among the whole lot of them. They provided estimated quickly, they completed the project at my store fast and within the estimate provided which entailed servicing 6 roof top air handling units and repairing 3 of them. Then even went a step further to help ID and label which units were tied to which thermostats in this old building. The pricing was fair and reasonable for the scope of work completed and they will be my first call and recommendation in the future.
CJ Hansen is a great residential HVAC company. They are always on time and do a thorough job.
I would highly recommend this company and especially Jake and Ryan! I had another heating company “fix” an issue with the furnace, and let me say, I’m so thankful I had C J Hansen’s company come out and reinspect it! They were completely honest and did a very thorough job. It could have been a very dangerous, and costly experience for my family, if Jake and Ryan didn’t come out and reinspect this other company’s work. Please don’t waste your time and money on other HVAC companies!
What a great team of installers. Casey and Jake were friendly and a pleasure to be around. Casey knows his stuff and the install went smoothly. Asked if they could do a small additional gas line for a new gas stove, and that was completed smoothly. Northside Electric came out and did the electrical work for them. Dave from Northside did a great job. Thank you all for the great job.