Cabinets Direct USA (Orange, NJ Showroom)

I worked with Henry Cardia at Cabinets Direct USA and had a fabulous experience. Henry is dedicated,professional and artistic. We are very happy with our new kitchen
5 8 years ago (29-03-2018)

Our experience with Cabinets Direct, and the salesman Frank at the Orange location, was very disappointing. We first met with Frank in late July, but our order wasn't actually placed until late August. When we asked about the delays in getting the cabinets ordered, Franks response was that new customers were coming in and he "couldn't turn down work" - at the expense of existing customers like us. We did not receive the last of our cabinets until mid-November, four months after initial contact. Since replacing cabinets was only one part of our renovation, this had a domino effect that resulted is us living in an unfinished house with no way to prepare food for weeks. Even after the cabinets finally came, there have been issues. Frank ordered the wrong color trim for the top of the cabinets, so it took another two weeks for replacement parts to arrive. Our microwave, which we gave him the dimensions of in advance, didn’t fit in the space provided, so we had to buy a different (smaller and less powerful) one. Finally, our dishwasher hits the handle over our stove when we open it all the way. In the interest of full disclosure, the national customer service reps for Cabinets Direct that we worked with after the order was in were very friendly and helpful during the long process. However, given the very high price-point for these cabinets, being told our order was being delayed so Frank could talk to new customers before finishing our order and thereby delaying our cabinets is unacceptable. Our entire renovation was significantly delayed as a result, and without a functioning kitchen we had no option other than to eat out for every meal, for weeks. We would not recommend this salesman, or company. We don’t expect the royal treatment, but these were expensive cabinets and we at least expected basic competence, and we did not get that.
2 9 years ago (03-01-2018)

I worked with Cabinets Direct USA to create my kitchen and it came out absolutely fabulous! I loved the work they did and the installation was so quick! And the tax break was a real help!
5 9 years ago (01-02-2018)

We had a great experience at Cabinets Direct in Orange working with Frank. It was very seamless, easy and our contractor was able to speak with Frank directly to communicate specific changes. We completed a kitchen reno as well as a master bath vanity and built-in desk area using Cabinets Direct.
5 9 years ago (15-01-2018)

I am so thankful that my family chose Cabinets Direct USA for our kitchen remodel! The last time we redid our kitchen, our white cabinets did not match one another. When we had our free design appointment, their experts assured us that they would not have that happen during our remodel. Cabinets Direct was amazing at putting my mom at ease throughout the entire process, and they were very patient with our ever-changing minds. Our new kitchen is everything we wanted and more! Thank you Cabinets Direct USA!!
5 11 years ago (25-08-2015)