Caliber Collision

My whole experience here was amazing. Ricky went above and beyond to make my car look brand new, even putting the clear protectors back on, and buffing extra scratches. My car was returned in super clean condition inside, which I did not expect. They also got it done in two days, when I expected a ten day lead time. Amazing service and incredible team, the front desk lady and everyone I spoke with on the phone was also so great!

I don’t write a review of a business often but after the phenomenal service I received from the caliber on independence blvd, I just had to! The shop is ran so smoothly, everyone seems to be working as a team and it shows immensely. The staff was very communicative on what was going on with my vehicle every step of the way and I never felt like they were trying to up sell me on things I don’t need as I am sure many of us have felt in a body shop before! Then to top it off they detailed my car and it looked so much better than it did when it arrived! 10/10 would recommend! I will certainly be back for my auto needs!

Got into a wreck on thanksgiving. The next day I was able to drop my car off. By Christmas I had my car back looking new, and driving better than ever. They’re fast, friendly, efficient, reliable, and communicative every detail. With this being said I do Allstate insurance and everyone’s policy is different.Service: Body & Trim

Went to caliber due to a car accident. Sadly they were not able to fix it, ONLY because ins company was taking their precious time and reported it would be a total loss after sitting two weeks on their property. Any who, Brandy was very welcoming and patient; she got the ball rolling. Zack was very friendly, and just has a good spirit about him! He kept the ball rolling. He would call and keep me updated on the process. If I called and he was busy, he always return the call in a timely manner same day. Even though I did not have much interaction with other staff members the few times I was there, they always spoke and asked if I needed help with anything even in passing. Overall good energy... Thanks everyone and be blessed!

Caliber was okay until I got my car back, my A/C was working when my car got into the accident but after getting it back, it’s not working. If your going to check the whole car, make sure you check everything especially in the inside, because inside damage is a thing. Getting text messages is not sufficient for me. A phone call would have been more professional, even leaving voicemail! I had to reach out multiple times to get any information. Playing phone tag with someone Im trusting with my vehicle made me uncomfortable. If your going to run a business, run it in a way that takes better care of your customers. I now have to spend even more money to get my A/C fixed. Simply unprofessional and inefficient. I said what I saidService: Air conditioning

Caliber on Independence Blvd. was excellent to work with for the two months they had my Mazda CX5. Many parts were back ordered due to supply shortages. Garren Rep and Gene Technician did a great job keeping me updated throughout the entire process. They delivered my car newly washed and cleaned to my home when it was complete because I just had major surgery. My car rides great and looks beautiful. I cannot tell it was in an accident .Services: Body & Trim

This place was great to deal with with my auto issues. I had a pleasant experience with the Zach and appreciated that all of my questions were answered. Will be back if I ever need any additional work done on my car.Service: Tires

I just wanted to take some time to truly recognize the exceptional service I received by this Calliber location. Zac was very honest and transparent with what was needed for my car and got me to trust the process & I am so glad i did. The turnaround time for getting my car in and out was unbelievably fast. Given the condition it was in and after it looked like I just bought a brand new car. Thank you Zac and your team for doing your due diligence with my car. This will definitely be my go to location. I appreciate you Zac for going an extra mile too for making my rims look shiny as gold!! You're a total package and deserves a 5 star!! Thanks again

They were very courteous and very polite had my car done sooner than expected, they contacted me each day to let me know where the car was in the process of getting fixed. Even help me with the rental car. I would use them again and I would recommend them to my family and friends.Service: Body & Trim

The gentleman Zac was an excellent salesman. He explained everything to me. He was truly sweet and polite. He took care of everything that was needed to be done on my car.Service: Body & Trim