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Reviews, get directions and contact details for Caliber Locksmith

Caliber Locksmith
"Caliber Locksmith LLC is a family-owned & operated business located in Rockville, MD, serving the MD, DC, VA metro area since 2006. As a 2nd generation locksmith, we have highly experienced technicians with over 15 years of experience. We offer a comprehensive range of locksmith services, including commercial, residential, and automotive lock installations, repairs, and upgrade. We handle every assignment with attention to detail to ensure 100% customer satisfaction and high caliber results. We are trusted by universities, government, and businesses for our professional, efficient, and reliable services at competitive rates. Our mobile unit is standing by 24/7 to handle your emergency with an average of 20 mins response time. Call us today!"
Address: , Rockville 20852, MD, US
Phone: (301) 455-0550
State: MD
City: Rockville
Zip Code: 20852


opening hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
Tamir was so quick, he was calling me pulling up within 10 minutes of our initial phone call. He was so polite and professional. We had to go down to a parking garage to unlock my car and I felt 100% safe with him. He did the job in less than 2 minutes, multiple payment options and I was off. Thank you!
I found this locksmith by sheer luck and it’s the best luck I’ve had in a long time!!! Tamir was professional, personable, knew exactly what to do with the electric Bluetooth bolt lock I purchased on my own and my lock is now perfectly installed. I have already sent his contact info to several of the general contractors I know in this area. Please use Caliber, you won’t be disappointed!
Mosses was the locksmith that unlocked my door. He was very nice, professional & well groomed. His demeanor was very present & his definitely preformed his job well. He's a keeper your company should be happy to have him working for you bc he represents you'll well. A real team player & a class act! Thanks Mosses your customer service was AWESOME! Nice message you!
I called them at 11:30pm at night on a Wednesday because we lost our spare key and thought our locks were compromised, a locksmith came Ben and changed my locks within 45 minutes of our first call! Unreal customer service for this type of industry! I would recommend this company to anyone and would absolutely use them again!
Our front door was stuck shut after we foolishly tried to install the newly purchased lock from Home Depot. We were truly concerned after struggling for more than 2 hours but could not get the door opened, particularly on Sunday. After calling for help, Caliber Smith came within 15 minutes, opened the locked door and installed the lock properly. We are so relieved for the quick, courteous and professional job we received. I would not hesitate to call on Caliber Locksmith again, or recommend its service to anyone who needs it. Thank you for the great job.
I had a issue with my door not locking properly. Ben of Caliber Locksmith, LLC was able to fix the issue in a timely manner. He was in communication between the inquiry call and arriving to my property, which is professional. I highly recommend Ben & Caliber Locksmith, LLC for your locksmith needs.
Mr. Ben came out early in the morning at 2am to help us with our car. He was ver understanding and ver patient with us. He helped us in a very kind and warming manner and got our car fixed with no delay.
Moses is awesome! My boyfriend broke the bottom lock for my apartment front door. Caliber Locksmith sent Moses and he was extremely friendly and professional and knew his stuff. He was able to tell immediately that the lock could not be replaced and was able to reinstall two new locks in 15 mins! Great service! Ask for Moses!
Short version: I had an extremely negative experience with Caliber Locksmith this morning. They were unprofessional to speak with and dishonest about pricing. I would have happily paid the full amount if the reps had been honest, upfront and professional about it. Long version: I called to find get a price on a replacement car key and was told that there would be a starting price of $120. I heard the words "starting price" so I inquired multiple times whether there were ANY other fees that they could tell me about upfront. The rep I spoke to said no and that the $29 service fee was included. I asked again, are there any other fees you can tell me about now? Again, there was a starting price of $120 and the technician could give me a final price based on the car. Ok. The technician showed up and immediately told me it would be $240: $120 for the key and $120 to pull up the information needed for the key. I was floored because he had barely even glanced at the car itself. The rep ABSOLUTELY knew that there would be a steep additional fee, but had chosen not to tell me, even when I asked multiple times. She didn't have to tell me an exact price. She could have told me "there's an additional fee for pulling up information" when I asked multiple times about additional fees. She could have given me an estimate, like the rep gave Angela a few reviews down. But nope. When I called and calmly pointed this out to her, she was rude, evasive and refused to admit to her mistake. I eventually let the locksmith know I would be going with another company.
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