Reviews
I love camp bow wow! The employees love my son, Joshua like he is there’s ! Joshua never likes to leave me he gets so scared but when he gets to camp he’s beyond excited. The extra classes are amazing too! They send pics of your doggy having the best day ever! Thank you for loving, Josh Allen!
I took my three dogs for the interview process this past weekend and had the best experience. We will be boarding with Camp Bow Wow from now on. Pic for cuteness.
Had my dog stay for 5 days overnight. Was given back the same amount of food with my dog visibly skinner. I was given the basic excuses but when I asked for further information they never took notes on her feeding schedules. The only thing I can think of was she wasn’t fed for almost the entire time she was there. I wouldn’t have made this post for this alone, but I picked her up she had a huge swollen red eye with the most disgusting puss oozing. No one mentioned this to me before pick up and I had to pay for an emergency vet visit where it was obviously expensive and vet said it must have been like this for days. Lastly the staff seems to be incompetent as there was always an issue when I was there. Someone getting charged wrong amounts, bring wrong dogs for pickups, staff never answering phones, and issues with reservations. Ultimately I cannot go back here. I let them know and they mentioned to try and make it up to me but the trust with this place is permanently lost. For someone who loves there dog so much and to have them be treated so poorly there is nothing that could correct this.
My Oreo loves Camp Bow Wow! He’s a high energy dog. By the time he comes home he’s good and tired. The staff are always so warm and easy to talk to. Besides day care, I have also used boarding. They have lots of activities to keep your furry friend busy. I also like that I can check in on him through the app.
I miss the old management? They loved and knew my dogs. This new group doesn’t seem to have everything together. The staff isn’t as friendly and seem to “sit in their office”. Also I have noticed the cameras are always down. The cameras were never down before and the staff was certainly more enthusiastic while welcoming and picking up our dogs
Great staff! The 4 employees I met during pickup and drop off were all sweet. I dropped my dog off for a boarding stay for 5 days and they took really good care of Zane. They sent pictures and made his first stay very comfortable for him. Oh and it’s also super clean inside. I watched the cameras daily and noticed they were on top of their cleaning. Very much appreciated.
The staff is so friendly, caring and professional. The facility is very clean and organized. I love the pet-cams: I can check on Daisy throughout the day when I’m out of town and I find that very comforting. All-in-all, this place is fabulous .
What I like is that my dog is very happy to go. The service there is very friendly to our furry animals. It’s nice that they have special day of entertainment for our animals. They change it up every week. They celebrate all the holidays which includes our furry friends. It a very friendly atmosphere. They are always so welcoming smiles and greetings.
Camp bow wow matthews has some of the nicest staff I’ve ever experienced. They love my baby Riley and he loves them too! I can tell he has lots of love and fun and I feel safe leaving him in their care.
Prices are always increasing!!! The only reason I continue to stay is because of the amazing staff that keeps this place running. Treana, Lauren, Kelly, Stephanie, Breana are all phenomenal and have been there since we started coming 5 years ago. They communicate and go above and beyond to ensure the customers are satisfied. I have several friends who I have referred who all feel the same way and enjoys the Matthew location. I have taken my pup to Metro & Fort mill and none can compare! When my dog is with the Matthew crew, I never worry. Thank you ladies for all you do! Your care and dedication to ensure all pups are happy and safe does not go unnoticed!