Campbell's Nurseries & Garden Centers Inc.

This nursery has great quality plants and expert staff. Some things are a little pricey, but you can generally find enough good deals to make it worth your trip. Lots of variety to choose from.
5 7 years ago (16-03-2018)

My significant other and I were not happy with our experiences at Campbell's, which resulted in one plant with a parasite, another that is now doing well once we went to another nursery, and a dead orchid plant. With several other plants and years taking care of indoor plants, we have struggled to take care of just about anything that was purchased at Campbell's - resulting in a lot of wasted time, money, and effort. The biggest issue at times was the lack of positive dialogue with one specific expert, whom was more condescending than helpful. In times where customers are trying to ensure that their investment is sustained, it sometimes felt like the additional money/cost accrued was not really respected. Which, is something I've seen other nurseries like Mulhall's accommodate for.
3 7 years ago (03-04-2018)

Campbell’s nursery has high quality plants and always thrive when planted. Campbell’s landscape is very reliable and you can trust they will do a great job.
5 7 years ago (22-03-2018)

Campbell's Landscaping team goes above and beyond to make sure not only the project, but your entire landscape is a success. They blew me away when as a part of my project they replaced *at no cost* four plants another local company (Great Plains Landscaping) refused to stand by or replace when they died immediately after installation. Creating the plan was a collaborative experience - they provided the design and plant recommendations, but then they worked with me to adjust the plan multiple times to account for my preferences and budget considerations, including finding smaller plants to bring the cost down without changing the design. The landscape work itself was done correctly the first time. They offered to water all the new plants when I was out of town the critical first month after everything was planted - again, service that is above and beyond. Three trees died after a couple months, apparently due to an issue with their supplier - Campbell's came out to inspect and replaced the trees at no cost, with larger trees to boot - and put rock down on another small area for free. A very great experience all around.
5 8 years ago (13-10-2017)

Terrible customer service. I've gotten better customer service from a big box store. Went in to buy a tree on a Monday morning. Only me and one other customer there who was being helped so the clerk said I'll get someone to help you. Woman comes over and just stands there staring at me and waits for me to speak. So I tell her I'm looking for a tree for my yard to replace one that had died. After prying information from her about recommend trees and how to plant a tree I ask her about the stakes that she had mentioned. She says "Oh you'll have to go look inside". Is there some reason you can't take me inside and show me what I need? I've never planted a tree before and the whole reason I came to Campbell's is I thought I would get some good customer service from a local company. Same thing from the girl at the register. Just an immense showing of "I don't care if you shop here or not". Like she was doing me a favor by selling me a tree. The only saving grace was the older white haired gentlemen who I assume is the manager saw me trying to put the tree in my vehicle and offered to drop it off free since I only lived down the street.
2 8 years ago (05-07-2017)