Reviews
This place was recommended by a good friend of mine. I had an oil leak in my 2011 Chevy Suburban LT 1500. I called ahead and talked to Jose'. Very friendly, calm tone and was confident he could help me with my issue. Made an appointment on the spot with Jose'. Carlos then took care of me once I arrived. He explained in detail all that was needed and even recommended other items of concern. My vehicle was ready in the agreed upon time and no more leaks. Very trustworthy, honorable and friendly establishment. Thank you Jose' and Carlos!
Professional and honest. Thank you Jose for all the work you have done to our cars over the years.Services: Brakes
This is a specialty automotive repair shop specializes in repair and service transmission. However it also do all other services and maintenance on cars and trucks as well. The owner, Mr. Jose is very friendly and their rate is reasonable. I would recommend this facility.
I love this place. The guys are honest, skilled and fast. I don't know about cars and they're great at explaining issues. Pricing is very fair.
Jose always do great work. He's been serving my cars over 10yrs. The best in the business
Had a run in with a yellow pole. They did a fantastic job on the paint repair. Matched perfectly. They cleaned the interior of our car also. Thank you Jose and all the employees at Capital Transmission. You guys went above and beyond our expectations.
First and Foremost there customer service is nonexistent. I had been in an accident on September 1st in Maryland and I live in the state of Virginia. Of course I could have towed my car back to my state of residence but I thought to myself it wouldn't be worth risking towing from another state. So I decided to look for some few body shops in the area with descent star ratings. I came across Capital Transmission Inc, and oh my god this was the worst mistake I have ever made. My Mercedes Benz almost took close to a month to finish being repaired, and the worst part was I had received zero updates throughout the whole process. Jose is an absolute thief and a liar when it comes towards parts being ordered. My front bumper was not even OEM! Yet he tells me "It's from the factory sir". As a previous review had mentioned "They love to keep your car for as long as possible" which is 100% true. The decals they had put on my car didn't even match up with the OEM ones that were already on. Thankfully my insurance Progressive had all this under control so I didn't have to worry about Jose charging me additional for other stuff. I still had to take my vehicle to another body shop in my area which I fully trust and know for a fact that there work of quality is top notch, as well as there customer service. I had previously written a review for this body shop while my car was still being repaired, but Jose had called me and told me to delete the review as it was going to hurt his "business" and he had promised everything was going to be in "pre accident condition" which was the biggest lie I have ever heard. So I beg you all to stay AWAY! from this shop at all costs!
If I could put a - minus this shop would get it! They absolutely do the bait and switch tactic. They verbally quote you on a price, then later tell you a totally different price. This shop, is horrible, please I beg you to stay FAR AWAY from this shop. The quality of work is a grade "D" and they had possession of my car a very long time. In the end, I paid for crappy work and still had to take my vehicle to another shop for repairs.
I want to thank Jose and his TEAM for the exceptional service!! I appreciate the customer service.....its good to know that my mechanic holds the contract for the PG Police force, WSSC... and many other county vehicles ... for I'm sure if you weren't competent nor creditable for there are so many out there you wouldn't be the provider! That means allot to me...im excited about your new car care program :- my car concierge... :-
Attention!!!!!!! Please read!!! STAY AWAY FROM THIS MECHANIC SHOP!!! Unprofessional, terrible customer service and overall sloppy performance. Had my car in the shop for two weeks and still had to find another shop. Jose n his crew will trump unnecessary charges and hidden fees without informing you. Had one initial problem that turned out to be several due to incompetence. They are Not honest up front and will keep your Car as long as you allow them to. If you are in a desperate situation I still advise you to look somewhere else . I’m a honest and reasonable individual so this post is not just because of my shitshow experience with them but also because I witnessed other customers at the time I was there experiencing the same crappy service I was getting overheard someone saying his car was in there shop for a whole month This company scams people n I reported them to BBB. AGAIN I ADVISE ALL TO TAKE FULL PRECAUTIONS WITH THIS PLACE. Hope this helps someone Ps..... someone below rated them one star was correct about them..... they need a negative star not just one star rating!!!