Capital Women's Services

What is the point in scheduling an appointment and you still have to wait hours to be seen!!! Nowhere on the website does it say it would be an almost 4hr wait to be seen even if you have an appointment. Saying it’s only for you to fill out paperwork. Why do I need an appointment time just to fill out freaking paperwork!! The point in scheduling an appointment is to be seen at that time. Not still sit around and wait all day like people do not have kids or jobs or a life outside of this place!!! Do not go here unless you plan on sitting around all day. Please go to another place if you can!!!

probably the worst place to go if you want professional CARE! for one i got there at 9:10 am and didn’t get to leave until 5:30 pm. i was put last when all i needed was a simple first trimester abortion. Almost every single one of the staff had an attitude or was just plain rude to everyone and anyone. after i couldn’t tolerate the surgery i had to wait in a room for over 2 hours not being able to see my boyfriend to comfort me and being strapped up to an iv that i didn’t need for a few hours. Again the WORST service and probably the most unprofessional environment for women i have ever seen.

Let me start off by saying the staff were wonderful the receptionist and the one with that takes blood samples but I had the Worst experience. My appointment was at 2pm I was not seen until 6pm because “DR.O” was late, rude and unprofessionbly late!! There was no apology. No common courtesy, no acknowledgment of how late she was. Did not ask if I had any questions. It wasn’t even in person. It was through a damn zoom call. Impersonal and just an awful experience.

The staff i great, waited for the provider for over 2 hours to be told that she would not be there till 1-1:30 for my 10:30 appointment. That is such disrespect for her staff and the patients who come to the practice. Paid $55 to waste my day and get a pregnancy test. Thank you to the staff who did show up to run their clinic. You guys were amazing!

Very Bad experience, I payed for a non surgical abortion which is only for people under 9 weeks . I went in and took the shot and the 8 pills they give you just to find out that it never worked and im still pregnant . And They made me wait until 1 pm to be seen when i had an appointment at 9 am . I was literally the first guest to enter the office . I would like to say that Ms. Amaya And Ms. BB were great with me made my lastest visit very comfortable for me knowing the circumstance I was in . if you have to get the surgical abortion I highly recommend Having Ms. Ameilia do it and Ms. amaya in the room . this is my second time every having to get a surgical abortion my first was 10 years ago and i was completely traumatized the first time so i was very concerned about doing it the second time until i did it and those three women i named had made my experience a thousand times better. But as for the clinic i highly DO NOT recommend any one to go there . Pay the extra money some where else you will have a better chance at succeeding in what you came to do .

A loved one was a victim of medical malpractice at this facility. They are unprofessional. If you are looking to be heard and understood, please go to planned parenthood or another facility. The mission of Capital Women's Services is stated to be patient centered care and women's reproductive rights, but is anything but that. I would not feel safe ever stepping into this facility.

I was just about to go here for a second trimester abortion but needed funding assistance. Their direct assistance never called me or could be reached . When I called the NAF I was told that they are banned and will not provide funding to this place because of unsafe practices. If the NAF doesn’t support them at all you would definitely not come to this place .

I went in the office skeptical because of the bad reviews but the staff was very polite, nice, helpful and funny. They answered all of my questions and kept me company as i waited to be seen. Overall i appreciate their kindness and professionalism. The doctor was amazing. She worked swift but efficiently. To make sure things went well they did another ultrasound before i left. My experience was 5 stars.

If I could rate a zero I would. One of the worst experiences of my life. After being turned away once because a receptionist scheduled a two day procedure on a Friday, I came back the following Monday and was the first patient in the office but waited 4+ hours just to be told I was not going to be able to be helped after all. I strongly believe they would have kept me waiting if I did not speak up because 4 other patients were taken ahead of me. When my father, a 25+ year physician, asked for clarity as to why my procedure couldn’t be done the doctor was very argumentative and was insistent on not giving me physical copies of my “lab reports”. The “counselor” also turned me away with no suggestions as to where to go forward or other options to take. I would not recommended this place to anyone looking for more in depth procedures.

This place is so unprofessional. My appointment is today at 9:15 it is 11:06 and I have received not treatment. The lady on the phone says, “ you aren’t the only person here for a 9:15 appointment. Why over book. There are literally no waiting rooms. There’s no privacy everybody is sitting on top of each other. This place is not professional. The staff is rude and inconsiderate. They have to be violating hippa by freely asking you questions in the lobby in the hallway for Pete sakes! There is no way this place is still open! You ask when do you go back they say it’s really who turns in their paperwork first!? So, why make an appointment only to sit and not even been seen for hours. This process is hard for some people and it should be done in a more professional safe clean environment. We shouldn’t be left outside to crowd hallways and be given side eyed stares! Don’t advice woman’s rights to choose if you aren’t going to protect out privacy nor our feelings