Reviews
***TAKE NOTE OF HOW MANY REVIEWS, INCLUDING MINE, APPLAUDE THE FOOD AND TALK ABOUT THE HORRIBLE CUSTOMER SERVICE.***
I'm being generous with the three stars because I really like their banana pudding; it is that good, old-fashioned banana pudding! I could eat their side by themselves as a meal. The food is really good too. The food could easily get a four or five stars from me. However, that customer service that staff is serving up is pure TRASH! GARBAGE! REFUSE! 🗑🗑🗑🗑. The staff there doesn't understand that they are in the hospitality business. Dine in or carry out, their job is to be...HOSPITABLE! Hospitality and customer focused service will help this establishment stand out because there are other Carolina Kitchens in the area and soul food restaurants that can EASILY pull this establishment's customers.
3
7 years ago (29-05-2018)
Where do I begin, so I’m from Philadelphia-you know...home of the 2018 Super Bowl Champions and I was taken here by a colleague years ago. I was so impressed by the food that I swore that if I was ever back in this city, I would definitely return.
So, I finally had the opportunity to come back and visit with my family and again, they never failed to impress me with the food!
Every single thing that we ordered, from the cornbread to the entree was astonishing!!
My waiter... a friendly, professional dark-skinned gentleman from Trinidad was fabulous!
We were a party of 5 and our order was completely accurate!
Prices are extremely reasonable and food is impeccable. Check out our dinner choices!
5
7 years ago (25-03-2018)
This place came highly recommended, and after I heard so many good things, I just had to bring my family to experience all the good we've heard. So my family and I drove from Baltimore (after traveling from Jacksonville, NC) to support this black-owned business. To my disappointment, after waiting quite a bit to get seated, we waited at least an hour to get drinks (and to even be acknowledged by our server). On top of all that waiting, we waited more than another hour for our food. Then when the food finally got to our table, my order was completely wrong, the kids (both kids) were missing a side item that never came, and my sister ordered a chocolate cake that never came either, even though she reminded our server at least 3 times about it. The atmosphere and ambience was really nice, and the food was AMAZING (let me tell you) lol.... but the service was HORRIBLE! The bus boy was truly the saving grace as we saw him more than we saw our server, and even refilled our drinks for us. Let's just say our initial server should be glad that his gratuity was added automatically. Good food can only take you so far, but amazing service will take you places your Mac & Cheese can't. Please do better my people!
1
7 years ago (07-04-2018)
Great food, I ordered the seafood sampler, the spicy shrimp, ribs, corn bread, fried lobsters tails and the shrimp and grits. Everything was okay. I didnt like t by e seafood sampler as much as other dishes. It was good but might be better to other individuals l.
4
7 years ago (02-05-2018)
Best rotisserie chicken, their cornbread with that deliciously evil honey/butter/cinnamon will make you crave more and are served warm. Their applesauce is a tart sweet side and is yummy!
5
7 years ago (23-05-2018)
