Carpets N More

WOW! Paul came out to do an estimate while my house was being built he was very nice and the price was right, when the house was officially ours I paid for the work online and the contractor was out within a week to do our flooring. The guy who came Martin was so nice and kind, very efficient he never stopped working. He put everything back just how it looked before hand baseboards caulked and everything ! When I am ready to do more work I will 1000% contact Carpets N More hands down!

Great helpful staff making the process easier for me and my wife. The selection was amazing and we felt like we had plenty to choose from! Thank you and I will be highly recommending You!!!

Worst co. EVER!!!! Thee appointments and they NEVER showed up to any of them. If you want to sit around all day and waste your day. Hire this co. This wasn’t a consultant. These appointments where to fix the problems with their installation.

The worst experience I ever had with a company that promises to make things right, I had some tile replaced and when the tech came out, he did the worst job I ever seen, I mean, I could have done the job better with my 5 year old, when the tech didn’t cover and protect the areas in my home he was working in, he started to remove the old tile with a hammer, chips of tile flying all over the floor and in the tracks of my new sliding glass door, as he was hammering away, hits my brand new sliding glass door tracks and damages the tracks, he cuts the new tile to fit and he dry cuts the new tile, that caused chipping on the new tile, he installed it like that, after the install he didn’t finish the grout,left grout haze all over my floor, he never cleaned up, he didn’t vacuum any of the mess he left or wipe up any of the foot prints he left behind. I could not believe my eyes! Very unprofessional. Never again! Now I’m dealing with getting this replaced again and getting the runaround. No one seems to care.

I had a great experience getting new carpet and flooring for my new home. Karin was very good at listening to my thoughts about what I wanted and helping narrow down the options so I could make a decision. I found the price to be very competitive too.

I am very pleased with the service and expertise I received from Paul Schuyler at Carpets N More! Paul arrived on time for all appointments, as well as ensured the product I chose was perfect for my needs and the best quality product for my money. He was also helpful with my request to turn carpet remnants from my purchase into small, usable rugs to help protect high-traffic areas in my home. I highly recommend Paul at Carpets N More to provide top-quality care for all flooring and tiling needs!

Horrible Customer Service!! very unorganized and unhelpful. I went in to purchase a 6 foot x 12 foot piece of carpet. I was told it would be available within the hour then was told it would be ready the next morning by 10am. Nobody called me to confirm the carpet was ready so I called to check and got the run around for another full day with no firm answer the carpet is or is not ready. I have left several messages for a guy named Shawn in the Warehouse asking about the carpet with no answer or return call. I just called and asked the location that I ordered from and the warehouse if the carpet is ready but no one seems to know and no one seems to even care to find out. Do NOT do business with these people. Support good companies with good customer service

Paul from Carpet N More is a amazing person with out standing capabilities, he understood my requirement very quickly and went out of way to help me in getting the correct material in time. He takes pain in his work and ensured follow up . My family is so please to have met such a honest, upright and caring sale associate. I wish him and Carpet and More all the best .

Still waiting for pauls estimate. Almost 2 months now. Called them twice.

If I could give them "0" stars I would. I have a new build and they are preferred vendor. They installed defective padding under my carpet that "squeaks" with every step. After 2 months of calls, texts, emails, muitliple visits to my home from supervisors and even an inspector from the State of Nevada- there still isn't an acceptable solution. I've had to take PTO to meet with all these people- hours away from work as they don't work in the evenings. I've had to accommodate for them, yet, I have no resolution. They hide from poor quality work - not to mention nails coming up through the stairs that caused injury and pain to my son and my dog..... they should be ashamed of themselves and I encourage the Builders here in Nevada to demand quality- as it's your reputation as well!!!!!!!!! #nothappy