Carryout Courier

My second time ordering with CC after the merger with Mr. Delivery and I am completely disgusted with the service. It should not take 30+ minutes to duplicate a previous order. It was simple and quick before the merger and the staff was knowledgeable. Exact opposite now. The whole, long process was painful and I now want to bash my head against my desk!!! *The 1 star is for the driver who was great last time and I'm sure will be great again!
1 7 years ago (26-04-2018)

Not happy! We have previously been able to order from multiple restaurants with no additional delivery personnel and no additional delivery charge. We wanted to use 2 restaurants within a few blocks of each other and were told it would be "confusing" for the drivers. this was to be my relaxing birthday meal and it has become very upsetting! To add to this, the last time we ordered, our order was incomplete. We were told our missing rice could be delivered, but it was quicker and easier to cook my own. Have always been happy with Carryout Courier, but after the last 2 experiences, will probably not be using again. We will order from our preferred restaurants and do our own pickup! On the plus side, delivery was very prompt!
2 7 years ago (09-04-2018)

I have always had a good experience with carryout courier, I am disabled and a half mile outside of their delivery area and most of the time they let me order, however I do wish they would permanently expand so I could always use them. Being disabled leaves my choices in life limited enough without having to always order pizza or Chinese food, this company has opened my world up greatly. They are kind and helpful most of the time they let me order and I'm so glad they do, my only request is put my address on full time...PLEASE!
4 7 years ago (06-03-2018)

I had a very poor experience. The food was late and also cold. I called the restaurant and got the number for the “manager” whom I later found out was the actual owner. Chad argued with me at lenth about my situation and even at one point told me that I should put my cold wings in the microwave. ( the owner of the company based out of York told me to do this) I had to spend a ridiculous amount of time on the phone just to revive a refund for food I was not going to eat. It literally took a person from the logistics management of the franchiser to hear me out and refund my money. I have never in my entire life had such a poor customer service experience, ever. I also manage a restaurant and wound never in a million years treat a customer they way I was treated. Never once did Chad even mention that this was his company. The owner didn’t even take ownership of his own business when there was a problem.
1 7 years ago (17-04-2018)

I’ve ordered from CC many times, but I had another great experience and felt compelled to share. My delivery today was brought by a driver who was kind and quick to arrive, and so sweet and grateful for the tip I gave her (even after being the quickest driver I’ve had) that she more than deserved. I am kicking myself for not asking her name, but she certainly deserves the praise. I’ve never had a bad experience with this place in general, their staff is always friendly, quick, and delivers your food hot and fresh.
5 7 years ago (25-11-2017)