Reviews
Great customer service! Very knowledgeable staff. Got my car back a lot quicker than expected and best part is lifetime warranty on all of the parts!
I was super pleased with this repair from Carstar. They also cleaned the exterior AND interior of the car before I picked it up which I was not expecting! The car was all vacuumed out, and as a mom of two little kids who track in a lot of crumbs and leaves, that was greatly appreciated! This repair was for a fender bender and the other party’s insurance paid. We had already had some damage above our driver side front wheel well and I had explained that wasn’t part of the damage from the fender bender. At no extra charge, they popped out the dent a bit and painted over a rust spot to help it stop rusting. Totally above and beyond. I would absolutely return to Carstar for future car repairs.
Very accommodating. They would communicate with me when the Hartford couldn’t be bothered so I got most of my information from the body shop rather than the insurance company. They were very friendly and helpful. They did very good work.
From reception to completion of service, I had a very positive experience. All staff members were attentive, very friendly, open, and honest. The repair my daughter’s car needed was done perfectly, at the cost quoted and in the timeline they estimated. Great service!
Truly remarkable service and workmanship! Hit a deer, broke a side view mirror and had some major dents. Did claim through State Farm. CARSTAR contacted me within the next day. Got me in for quote, took in the next week, and around 2 weeks later drove home a car that looked like nothing happened to it at all. Hopefully won’t need their services again, but if the occasion arises I definitely know where I’ll be going.
They did a great job on fixing my 2020 ford mustang to look better than how I brought it. Also Chris did an outstanding job on keeping me updated throughout the whole process. On top of that they washed and detailed the outside of my car, tires, and rims. 10/10, would recommend to anyone.
The customer service was fantastic! Extremely helpful and nice. They were even finished with my car several days before they estimated! Was a nice surprise to see my car washed and detailed too! Definitely will recommend.
Jon and Dusty are the best. I've never been to a car repair as Car Star. I'll never go any place else after the care I received. I trust them completely.I will spread the word to anyone that needs a repair.
John & Chris did an amazing job on fixing my car. They were able to get the parts in quicker than anticipated. They kept me updated on the status on a regular basis and got me on the road 3 days sooner than anticipated. Having an issue while being out of town is stressful, but they made the car repair portion easy to deal with. I would refer anyone to them.
Customer service and communication were first rate. W there were some delays getting parts from the manufacturer but Chris and John kept me informed of the situation and what they were doing to rectify it. Work done looks beautiful. Lifetime warranty but I doubt I’ll need it. Very meticulous work. Thank you Carstar/Raytown.
