CarTrust

I wanted to tell Mr. Brent and his team Thank you!!! I had a door handle to break and I could not get in my vehicle from the outside. They replaced my door handle with a better quality handle than the manufacturer and charge 58% less than the dealership and I was in by 8 they had me on my way before lunch. Awesome Job let’s give our Local business a chance to work well for us!!!

Will not be back. Total disrespect. The guy changing my oil right now is completely rude. Every thing he has said to me has been a command. He has not asked nicely for anything. Sat here for 15 minutes. Nobody greeted me. I watch them walk around casually, talking to each other casually, small talk, but nobody speaks to the customer waiting. I finally ask one of the men how long the wait is for an oil change. He says "typically 15 minutes." So I ask what is it today with what you got going on today. He says "15 minutes" as in an "I just told you that" attitude. Almost 10 minutes go by & a truck with a man in it pulls up. The man that talked to me goes up to him IMMEDIATELY with a completely different tone of voice, "Hey! How you doing today? What can we do for you today?" This is right beside me as if he's slapping me in the face because I'm a woman. That is the only time anyone has spoken to me in the 30 minutes I've been here & that is when I asked. Very poor customer service & much disrespect & rudeness to me here today 2/7/23 @ 9:00 AM, now 9:53 AM.

Quick, friendly & reasonably prriced- I Strongly recommend Cartust for an oil change!! The group has worked together for awhile, knew their roles well, and were very friendly to boot!!! I not3d that another customer had dropped off earlier, so- they'll accommodate you on your terms. A rare jem.

Very nice atmosphere. Mr. Brent, the owner is very nice and courtesy to his customers. He also has very good quality employees work for him. Keep up the great work Mr. Brent. 5 s in my book. JB

Great service, friendly staff

They must purge negative ratings because I know several people that have posted issues with this establishment and I don’t see them here. I haven’t been here in many years just because of the way that I was treated, I expected troubleshooting and I got parts changing. I rolled out a week later and $750 dollars poorer with the exact same issue I rolled in with. I even wrote a letter to management explaining my dissatisfaction, no attempt at all was made to reconcile my issue. I understand you need to be paid for your time but fix the issue!

When I discovered a low tire on my SUV in Byram, I immediately began looking for a place to help me. Car Trust was less than an hour from closing, but they told me to come down and they would take a look. In less than half an hour, my tire was repaired for a reasonable price.

Great shop, honest folks and great prices. I've had everything from standard oil changes to a full brake job on my vehicles. Always been treated with respect and I highly recommend giving them a try for any vehicle repair you may need.

It is owned and ran by a father and daughter who are always kind, friendly and ready to help. I go to them for the majority of my tire needs. I have never encountered an unfriendly staff member.

Great service! Fast but efficient work. Friendly atmosphere & the staff is very knowledgeable! I wouldn't go anywhere else!!! Plus they have a system to save you money, 7th, oil change is free of charge! Wow...