Cash Oasis

I have told the Manager at the Flamingo branch that my pay days are actually on Thursdays and sometimes on Wednesdays depending on my Manager if he turns payroll in early but my paydays are on Thursdays. When I brought it up with the Manager at the Flamingo branch, she reacted in a rude manner saying "well your Credit Unions says Wednesday. By doing a debit on Wednesday instead of Thursdays, I get stuck with a service fee of $25.00 which happened three times with the last being today 1/26/23. I tried explaining the situation and she replied, bring me your bank statement and paystub. Seems like she dont believe me, I will bring in my bank statement and what does my paystub have to do with my Credit union. I dont make much as some people do and they can afford to give away 25.00, I really depend on every cent that I get and not give away. Oasis now owes me $75.00 . I explained this situation when they debited it on a Wednesday several months ago and I was told they were going to deduct it from my loan which never happened. I have been late just one time due to a payroll mix up and received a nasty letter, The old branch manager was really great and understanding. I need my money and not by check or deducted from my loan. it was not my fault for being charged $25.00 for something that was explained. Sincerely, Kathleen Kepoo

Came in, and was told I would be approved for 1,000. Then, the amount was 10%100.00 of that. Then, they tried to call my work & hung up before people could answer. I told them to call again, and verify the number off of their website. I was treated like I was lying, and this entire place is a waste of time. Go somewhere else. They will maybe cover your gas, and that's if they even approve it.

Very poor communication. This company dose not keep u in the information. Poor communication skills all the way up to Management.

What great service. Fast, efficient and Low Costs. Vanessa you were so pleasant and helpful. Thank you. Oh and get this. They have a referral promo going right now. Get your $100. ...

5/23/2019.. CHANGE FROM 1 STAR UPDATE FROM 5/22/2019 RECEIVED REFUND AND BANK FEES. Cash Oasis indicated error concerning the following : I make monthly payments and have always paid on time. On $500 I pay $100 interest. I was asked this month if I wanted to pay interest again. I paid the $100 on the 14th. Today, 5/22/2019, they deposited my check for $600. Cameras at the location show Everyone coming into the location and what occurred whether a receipt is given. Did someone steal the $100 I paid? This created an overdraft!! I think this was deliberate!!! If so, this is fraudulent and I will have the State Attorney General look into this matter First . It is unfair when we have to come to companies like this and pay exorbitant interest rates and be defrauded too. If they correct it by returning either the interest, or $600 tomorrow, I will indicate that in a further review. I am a Senior Citizen age 72, on a fixed income. Don't mind returning to work, however no one has hired me within the last 4 years.

What a waste of time! They contact you over the phone you give them all the proper information and tell you your approved for $400 dollars so you bring in what they ask for then when you get to their location and waste your time and gas they tell you sorry we can only approve you for way less than what they quoted you over the phone... small company's like this do not trust it's a waste of time tho the agent that helped me was on top of her game. I understand it's out of her control but don't give quotes over the phone to let people come in to find out their surprise. Sorry I ain't wasting my time to get a loan for $250 and get charged an outrageous interest rate.I'm glad I left you can keep your $250. And I'll go somewhere else.

They are very friendly and I never have issues with them helping me with my questions. Vanessa is very friendly and knows her job. Employees like her are hard to come by. I know cause I work in customer service industry. Thanks Vanessa.

Very nice people help me. Have other family members go to them.

Even after expressing my situation due to moving and COVID 19, they just continuously ran my card after saying they wouldn't and bounced my rent payment, not even on a scheduled day . Crooks for sure.