Reviews
The well-curated selection, fun and pleasant interior, and warm yet non-overbearing customer service make for a delightful shopping experience. I visit Castanet every time I’m in Boston and it’s always a highlight of my trip. During my last visit, the owner made a couple of indirect comments indicating that she deeply values her consigners and treats them well. This makes me feel even better supporting this small business whenever I’m in town. Last weekend, I walked out with an armful of wonderful purchases including Frame leather shorts, an MZ Wallace crossbody travel bag, and a cashmere and lace sweater by Nina Ricci — all in beautiful condition.
Every single time I see the folks at Castanet I leave with something amazing - they have a knack for finding things that are so “me” - my favorite lemon quartz amulet, this amazing shoulder bag and they picked out the most amazing PJ’s for my partner’s birthday!
Probably the best price to quality and most carefully curated selection that you can find in Boston! Have shopped here since 2018 and keep coming back each season to replenish my wardrobe with a gem or two. Not another run of the mill luxury brand consignment store but you can find tons of eclectic and more fun brands/designs! Cassie, Nina and Evan are all very nice and have a vast knowledge of fashion. They’re also always very helpful with providing honest opinions on fit, etc.
I had very wonderful and successful stop at Castanet during a weekend trip to Boston. I was looking for special items to give as Christmas presents for some female family members and Castanet did not disappoint! Clothes, shoes, and accessories available at Castanet are very well curated and has lots of variety to choose from. Carrying high-quality items from well-known luxury brands as well as from smaller boutique ones, I also found Castanet to be able to cater to different price points and budgets. During my shopping experience here, I felt no pressure as I usually do when I'm shopping at other stores while browsing through the various racks, shelves, and displays. I also felt very well attended to when I did ask the store owner some questions. I left very satisfied after purchasing a scarf, 3 bags, and a wallet that will be great presents for my sister, sister-in-law, and mom. I'm so happy that my visit at Castanet has successfully started my early for me Christmas shopping for this year. Castanet should definitely be a must-stop when visiting Boston!
Love this place! I've shopped here a couple times now to find special gifts for my wife. Each time I've been able to find just the right thing that really made her light up. : The owner was very knowledgeable about fashion and trends which was a big plus since I know a lot less about these things. Selection is great and it's fun to dig around since there is such a variety. The vibe is cool too. I'll be back!
While I admire and appreciate the carefully curated items, I found the staff who worked here to be extremely unpleasant dismissive glances, fake quality to their speech, loud, complaining voices. It was disheartening to me that the staff attended to a older white woman offering to carry her selected items to a dressing room, even though I’d been browsing for much longer and was also carrying a lot of clothes in my arms. I couldn’t help but feel invisible as a woman of color, and a pregnant one in the third trimester at that. I would have bought more items but couldn’t justify supporting discriminatory behavior. I don’t need to be doted on at all; but I do ask for kindness and equity, perhaps even inclusivity. I’ve worked in retail, customer service, and in many different sectors of business, and know it is possible.
I’ve found such great things here over the years…a Rag & Bone hat, Golden Goose sneakers, cashmere sweaters. I love the vibe and the service is always friendly. I make a point to visit whenever I’m in Boston.
What a treat! My daughter and I found Castanet entirely by mistake and each walked out with a few things. Clothing and shoes are in very good condition and there were no pulls or stains in ANY of the clothing. The people who work there are very friendly and have a very good eye for qualityl. If you've got a "thing" for designer shoes and handbags and love consignment shopping this is a must stop.
Castanet is a secret treehouse of treasures perched above Newbury St. We were recommended to stop through on our trip to Boston and left with several great finds! The staff has put a lot of effort into curating a unique selection with something for every taste. We’ll be back!
Staff shade-talked my outfit in my presence while I was shopping only a few feet away. Funny seeing this behavior in a consignment store. Only 5% or so of stock in high-end designer at the time I visited, but decent selection. At the end of the day, I would rather take my money to Vestiaire Collective, TheRealReal, Grailed or elsewhere.