Central Kentucky Veterinary Center

**EDITING in light of follow up. I'm leaving the original review for reference, but I want to follow up and say that I received a call this morning from Dr. Bollinger to address my concerns and inform me that the vet who misdiagnosed my dog is no longer with the practice. I have actually never been as impressed with customer service as I was this morning and it was enough to convince me that perhaps we should return to CKVC. Thank you!! I brought my dog here after a friend recommended them and while they were always very nice and easy to reach, they misdiagnosed him pretty significantly. After months of x-rays, rest, chiro, acupuncture and the like, I took him to the veterinary hospital at OSU for a neurological exam, at which point they correctly diagnosed him as having a ruptured cruciate (which I had asked explicitly about twice before and was reassured both times that it couldn't be). At that point, the damage was bad enough that he needed the TPLO and has a higher risk than normal for tearing the other leg. I don't necessarily hold the diagnosis against them because I know medicine can be an inexact science at the best of times and he may have needed the surgery regardless, but I'm a bit disappointed they didn't give more consideration to the correct diagnosis, especially given how common the injury is in labs. Overall, it meant hundreds of dollars in unnecessary visits and treatments for me (not easy on a college student budget) and months of pain for him (a far bigger deal to me). They are nice and I think they genuinely care about the animals they treat, but I won't be returning.
5 8 years ago (11-05-2018)

Excellent doctors!! I take my cats and my dog here. You can get help 24 hrs a day. With a 15 yr old dog that's important. Good , friendly and helpful staff. I highly recommend them. I take all my fur babies here.
5 9 years ago (14-11-2017)

Been going here since my return to the great state of KY in 1995. I even traveled from Frankfort and Versailles for vet services. Vets are knowledgeable and caring. As long as I have animals, this will be my vet office of choice. Nov 2017, my corgi contracted a gastrointestinal virus. 3 vets worked to bring her back from near death. I love these guys.
5 9 years ago (04-11-2017)

Before I started using this clinic, we had an old Bassett Beatle mix who was ready to go on. The day came when he couldn't stand. We couldn't pick him up for the pain. The vet he normally went to refused to come to our home to ease him out of this life. I called CKVC, they said they could have a vet out to us in half an hour. And they did. The vet was so very compassionate. From then, I switched and my other babies go to Central KY. Yeah, they have one woman in the front who is very rude, but the experiences there overall far outweigh the one woman who always seems to be having a horrid day.
5 9 years ago (21-01-2018)

Kirkland killed 2 of my dogs within 1 year First one an older dog, completely neglected after brought in w renal failure, she "forgot" to administer the fluids in his iv, telling me he was fine on the phone..i went to see him without notifying her..he was lying in a cage cold and hard as a rock..couldnt move..he had to be euthanized within 30 min after I arrived. $500. Took my other dog to Dr Weakley after hours, to remove his spleen..told Kirkland on phone I didn't want her to touch him..after the way she treated my other dog previously..she was on call and called weakley in. Surgery went fine, Kirkland shows up at the clinic at 2am-7 hours after surgery and injected my dog with what nobody knows because she was alone and calls Weakley at 230am and said my dog had died..said he seemed to have trouble breathing and she injected him w adrenaline. I told this person NOT to touch my dog..yet she shows up at 2am and injects him w something and he dies? Almost $1300 charged..but mysteriously no adrenaline injections were on the detailed bill. I know she killed my dog on purpose..mad because I offended her earlier because I didn't want her to treat my dog. Dr Weakley and Dr Tristch and Dr Bollinger are great, but I will never go back because of this person that intentionally neglected 1 old dog and intentionally killed the other
1 9 years ago (01-02-2018)