Certified Auto Body Center

I brought my 2012 Chevy Impala here because someone ran into my bumper a few weeks back. The other drivers insurance company was being super cheap and under estimating the cost of the repair. They also wanted me to pay for a rental out of pocket and get reimbursed later. Victoria and everyone else at Kaizen Collision Center were super helpful. They let me bring my car in a few times for photos which made the replacement of my bumper take 3 days as opposed to 5. They also discovered that the absorber had been damaged too and got the at fault drivers insurance company to cover that too. I just picked up my car today and it feels so good to be back home. Thank you Victoria and everyone else at Kaizen Collision Center.

EXCELLENT COURTEOUS COMMUNICATON THROUGH THE PROCESS. SINCERE CUSTOMER SERVICE WITH FOLLOW UPS THEY ARE INTO TAKING CARE OF BUSINESS AND BEING ON TASK. VERY PLEASED WITH MY BODY WORK AND THE ENTIRE REPAIR GIVEN TO MY SUV NEW VEHICLE; LIVED HERE IN NV FOR OVER 40 YEARS, AND HIGHLY RECOMMEND THIS AUTOBODY.Services: Body & Trim

AGAIN MY NEIGHBOR TOOK THEIR CAR IN FOR REPAIR ONLY 4 OUT OF THE 20 PLASTIC CLIP WAS PUT BACK AFTER THE REPAIR AND THE PAN IS JUST HANGING ON AND FLAPING WHAT A JOB!!! HI THIS IS TO THE OWNER AND ALL THE CUSTOMERS I HAD BODY WORK DONE THERE TWO MONTHS AGO IF YOU WANT TO TREAT LIKE A CUSTOMER, DO NOT COME HERE THE BODYWORK IS GOOD SERVICE ADVISOR SHELBY BROWN IS VERY BAD THIS IS THE EXACT WORD HE USE, YOU COULD TAKE YOUR BUSSINESS SOME WHERE ELSE, JUST BECAUSE I HAVE QUESTIONS WE ALL UNDERSTAND THERE ARE BACK UP REPAIR TO WORK ON TWO WEEKS APPOINTMENT FOR ESTIMATE AND THREE MORE FOR THE REPAIR TO START, IF NOT FOR THAT I WOULD HAD JUST DO WHAT HE ADVISOR IS THIS AN EMPLOYEE YOU WANT!!!!

Good work, but poor customer service skills. After waiting for 2 months, they pre-ordered the parts but didn't advise me the parts were lost or "misdelivered" until we showed up for our appointment. This caused another week of waiting and the communication skills were very substandard.

Don’t be fooled by all these 5 stars… Speedy is amazing but he NO LONGER works here! The new management and employees don’t have a clue what they are doing!

Thank you Certified Auto Body for fixing the damage to my passenger side door. It looks like nothing ever happened! I also appreciate how the car was washed and small blemishes buffed out. The text message updates were great too. I hope I won't need your services again but it's nice knowing that you're there if I do.Service: Body & Trim

They did a great job fixing my lift gate and side mirror. The paint match was excellent and the only issue is that Subaru kept sending the wrong mirror glass. They sent stalk instead of the custom glass...