Certified Translation

Update: After another 3 rounds of revision emails back and forth. My documents are finally correctly updated. They offered a 50% discount to me for any future translation work. --------------------------------------------------------------------------- Pro: The services is fast. I initiated a request late at night and asked for a review at an incorrectly-translated document at 7:30 am, and the staff was always there. Con: 1) Quality of translation is lousy. I asked to translate 3 documents. One of them is my birth certificate, and they mistaken my gender. I didn't understand how people make mistake like this, which didn't even require translation skills. All you needed was to pay attention to details. The second document is my school recommendation form. When I received the translation draft, I was surprised to see so many translation mistakes. Those mistakes were obviously due to machine translation without research on correct terms. I've been bilingual for about 15 years, and I know the difference between good and bad quality. So I made comments and sent back twice, and this document is still in progress. 2) Quality of revision is unacceptable. I received 3 emails for my review, and submitted my revisions on 3 documents through the links they provided. Then I received 3 emails for my review again. The first 2 files were fixed so I approved them. However, The 3rd file was only fixed on page 1, the major mistakes on page 2 were not corrected at all. So I submitted my revision again through their link. It was not that I didn't provide correct terms to them, but they paid no attention to client's requests. I pointed out the mistakes and provided correct terms using comments function in Word for the 1st revision. I also highlighted the unchanged items in 2nd revision and provided correct terms in the same way. I thought it was an easy fix since all you needed to do was copying from comments and proofreading. HOWEVER, I RECEIVED A CERTIFIED DOCUMENT TODAY SAYING ALL MY FILES ARE APPROVED AND NOTARIZED. WHEN I OPENED IT, THE 3RD DOCUMENT WAS STILL INCORRECT!!! I submitted revision twice, and mistakes were still there laughing at me. 3) I submitted twice for revisions on my 3rd document. When I received incorrectly-translated document, I was very mad. How come I handed in correct information and revision to you, submitted in your way, and paid the fees, and still received the wrong translation! So I called them, and project manager emailed me that they only saw my approvals not request for changes. I clicked the link for revision twice, and submitted my files twice in the same way. How could the 1st time worked, but 2nd time didn't? At that point, I was totally speechless. I'm still waiting for the final product right now. If I receive anything, I'll come here and update.
3 7 years ago (18-05-2018)

Lowest price I could find. Translated my German into English birth certificate and delivered on time. Recommended.
5 7 years ago (20-04-2018)

Really great service as I got my certified translation for my birth certificate the same day!
5 7 years ago (03-05-2018)

I used their certified translation quote online and ordered the translation for 20$. Fast delivered, happy
5 7 years ago (26-03-2018)

Needed to have my birth certificate translated and certified. Same day received Happy about their service
5 7 years ago (15-03-2018)