Changing Seasons Home & Garden

Very helpful, very knowledgeable. They're good at what they do so they're very busy. I have found it's better to go in than to call.
5 7 years ago (04-05-2018)

Changing Seasons Home & Garden did my landscaping and its amazing! I have purchased all of my perennials and trees from them. I haven't had to replace any of them in the last 3 years. Great local place!
5 7 years ago (31-01-2018)

Expect them to show up unannounced and a week late. If you can't keep to your own schedule, at least call 15 minutes beforehand just to ask “Hey, we’ll be around soon to do xyz. Will you be home?” If an appointment is made, then I expect that time and date to be upheld. If I’m told I’ll get a call back, then give me a call back. It's common courtesy! Hell, even after they showed up at one point, I was told that they "forgot a part at their last house and would be back in an hour." And so I ended up waiting another week and dealing with the same thing! In trying to talk about the issues I'd been having with them, they at least tried to be respectful, but it was obvious they work at their own convenience, not the customer's. But hey, they know a thing or two about how to repair a sprinkler system, so they've got that going for them. I normally would not be bothered to write a review about anything, however my experience with Changing Seasons has compelled me to go the extra mile. There's plenty more I'd like to say about the company, but I won't waste your time like they will yours.
1 8 years ago (30-11-2017)

If you read through the reviews you will see that the 5 star reviews are people that went to the nursery. They have a nice nursery but if you want anything done or even try to get a quote, good luck. I needed a retaining wall put in. First they scheduled an appointment and never showed or called. They did finally show up but I never heard back with a quote. I called at least 4 different times and was told they were out of the office and would call back. They never did and I have given up trying to call them.
1 8 years ago (02-12-2017)

I thought it would be wonderful to buy my trees here and have them planted. I've waited 2 weeks, finally had an appointment for them to plant the trees and no one showed and no one called. I'll change my review if they step up their customer service. Right now they are another company with crappy customer service then argue that they are Idaho grown. So what! Keep your appointments or have the courtesy to call to reschedule!
1 8 years ago (04-11-2017)