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Reviews, get directions and contact details for Charleys Philly Steaks

Charleys Philly Steaks
"At Charleys, overflowing care is seared into every ingredient, every action, every detail, and every decision. Everything on our menu is freshly made, delicious and craveable - from our Hot Grilled Cheesesteaks to our Real Fruit Lemonade. You’ll love every bite and every sip. Be as creative or picky as you like, our Grillmasters will proudly make your meal right in front of you. You are in control- you own it! With over 700 locations, there is a Charleys serving the best cheesesteaks, fries, and lemonade near you. Now, enjoy cheesesteaks, wings, and more in the comfort of your home or office with Charleys Catering!"
Address: One Burlington Mall Rd Ste 2102 , Burlington 01803, MA, US
Phone: (781) 221-2134
State: MA
City: Burlington
Zip Code: 01803



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Reviews
The “regular” size fries are about 4 dollars, not sure if they were running low or very cheap with their quantity. I opened the box and honestly started laughing in disappointment because of the amount of fries they gave me. Another person opened it as well and I seen her shaking her head and laughing as well. $4 for these fries? You’re kidding! Also, the line is always empty, I can start to see why. $14 total for this weird meal that didn’t even come with a drink. Last time coming here, I’ll be at Chic Fil A.
I wasn’t here but I’m living through the eyes of a friend right now. upon the pictures I’ve received you can just tell that the bussin’ bussin’ of this food radiates the senses of a mouth watering and savory delicacy that is brought to you by charleys cheesesteaks at the Burlington mall food court. The food court from what I was told was very Smokey/ haze, but who can resist Burlington malls “smoking’” options! Especially at charleys! Thank you Jon!
I got a medium cheesesteak with lettuce, tomato, mayo, and mushroomswith jalapeños and banana peppers for free for like 10 bucks. They make it on the spot the same way Papa Gino's and other well known restaurants make it, and it has always been good everytime I purchase it. I wouldn't get the fries just based on the price, but if you stick with just a cheesesteak or chicken sub the prices are actually really good for the amount of food you get. Only reason for 4 stars is because the service is not the best, but it is fast food, so you aren't paying for servicenobody expects mcdonalds to get your order right everytime.
Absolutely awful. I ordered pick up. And went so to the cashier to say hey I have a pick up. He borderline ignored me. I said I have a pick up. He said I would ask the girl next to him. I kinda just stared I. Disbelief. The order was behind him. He said I can ask her and then took the next customer in line. I work at another store in the mall. That was absolutely ridiculous.
Fast food place in the Burlington Mall food court. It's among many other places. Their sandwiches are on white bread. The food service is quick. And they give out free samples at least today. I don't eat white flour. So I asked for wheat. The only choice was a wrap. I have it sense that you could get less in a wrap than in their regular presentation. I could be wrong but by looking at what other people get in the picture that I have I paid for large size and I don't think I got the equivalent of a large wrap. Now they save money when I don't order the regular bread but on the same time, they charge extra for the wrap. So they must not value their bread. And I don't get much of a discount and in fact I get charged for thin wrap. I don't think that's fair. Overall, I think it's a very average place, and to the extent that the bread is only white flour, that to me is always a shortcoming. The food isn't bad and to give them the benefit of the doubt I starred them with three. There is nothing remarkable about this place. in fact they don't even tell you they're going to charge you extra for the wrap. It's definitely not a five-star facility. Obviously the people will give it five stars have no idea what a five-star place is.
I was there for no more than 8mn While I was asking the girl for my order and looking at the order board, then the girl who was taking my order from me said, “Look at me, don’t look at the order board.” I know if this is how the customer is treated and how workers are chosen like this girl. With experience 7 years In this field, I have not dealt with a client like this girl. timing 12/13/2021 at 2:30 pm
Rude staff. Got the order wrong and blamed me even though I told the cashier 3 times what I wanted. When they did make the correct order they just tossed tons of cold cheese on top and never melted it. Very disappointing. Won't be coming back.
The asian lady running the counter keeps trying to take my credit card when they have a credit card machine for the customers to use. They got my order wrong and refused to fix it. Please avoid this place if you are at the burlington mall!!!!!
Was the worst sandwich and fries I have ever had! Was cold when I got it cheese was clumpy and tasted gross! Fries were cold and mushy!
This was my first visit here and I must say the staff are friendly and the service was very efficient. This was also my first taste of a philly cheesesteak.The food is prepared in full view so you can see what you are getting. The food was amazingly good and I will most definitely return. Wish there was a branch closer to me though.
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