Charlotte Russe

Wife and her sister went in yesterday, I was honestly shocked at the lack of customer service. They were looking at jeans and 2 (yes 2) employees came up to them and immediately said without a greeting or offer to help:"What are you looking for? All of our Jeans are on the top." As if suggesting that my wife's sister wasn't aware of where the jeans were and wanted to look for other items on the bottom. My wife's sister proceeded to say "I'm just trying to find a pair in my size". After saying what size her sister was they looked at the pile of jeans for a solid 5 seconds, and then said "oh we don't have it". Like I'm a millennial, and have worked my share of retail, lets review the basic **s points of good service they've missed in less than 1 minute: -Immediately crowded a customer with 2 employees -Did not greet the customer -Did not offer to help the customer -Did not give an honest look for the item the customer wanted -Clearly gave an impression they wanted the customer out of the store as soon as possible
1 8 years ago (13-03-2018)

Charlotte Russe is full of awesome options for girls with plenty of different styles. They have lots of nice stuff in clearance racks for very cheap prices. The shoes they have are amazing and are alo sold for cheap prices but are great quality. Will definitley be coming again.
5 10 years ago (11-10-2015)